Office Manager

Telefónica Tech (EN); London; On-site; GBP 35,000 - 45,000; Full time

Job summary

An established industry player is seeking a proactive Office Manager to lead operations at their flagship London office. This full-time role offers an exciting opportunity to create a welcoming environment and enhance customer service. The ideal candidate will possess exceptional organizational skills and the ability to manage diverse stakeholders while ensuring smooth office operations. Join a dynamic team and contribute to a culture of excellence in a fast-paced setting, where your contributions will directly impact the business's success.

Qualifications

• Experience in hospitality or corporate background with a passion for customer service.
• Ability to manage multiple stakeholders effectively.

Responsibilities

• Provide front of house service and manage reception area.
• Organize internal events and manage office supplies.
• Liaise with external service providers for office maintenance.

Skills

Customer Service

Interpersonal Skills

Organizational Skills

Attention to Detail

Microsoft Office

Job description

Direct message the job poster from Telefónica Tech (EN)

Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.

We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.

The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI, Enterprise Applications, Workplace Services and Cyber Security & Networking.

• HPE: Platinum Partner – FY23 UK&I Solution Provider of the Year
• Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio
• Fortinet: Elite VIP Program – one of only 2 in the UK
• AWS: Advanced Solution & Managed Service Provider Program
  
  

Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.

We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.

The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI, Enterprise Applications, Workplace Services and Cyber Security & Networking.

Values: Open, Bold, Trusted

Trusted Partners:

• Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner
• HPE: Platinum Partner – FY23 UK&I Solution Provider of the Year
• Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio
• Fortinet: Elite VIP Program – one of only 2 in the UK
• AWS: Advanced Solution & Managed Service Provider Program
  
  

Job Description

Office Manager - Telefonica Tech UK&I HQ - Central London

The Role:

We are now recruiting for a full time Office Manager to join our busy team; this is a great opportunity for a candidate to come into a role which can make a real impact on the business. The position will manage a brand-new flag ship office in the heart of London which will be the Head Office for Telefonica Tech UK&I.

We are looking for an experienced candidate who has a real passion and natural flair for providing first class customer service, gained within a hospitality or corporate background. The candidate will have a professional, friendly and solution finding attitude with the ability to manage a variety of stakeholders.

Key Responsibilities:

• Provide a full front of house service for our busy, fast-paced reception area acting as the main point of contact, ensuring all employees and guests receive the best possible customer service and welcome when visiting
• Ensure the smooth running of internal events, booking catering facilities and organising lunches where necessary
• Help support customer and Partner events and bookings for our event space.
• Implement efficient processes for managing employees and guests visiting the office
• Manage capacity in the office and maintain effective management of the meeting rooms
• Be the first point of contact with the Landlord’s operational and building management teams;
• Provide facilities support, liaising with internal building facility team as well as external service providers to ensure the premises is kept in good condition and repair
• Manage external service provider contracts, ensuring best value for money for the organisation
• Build relationships with maintenance suppliers such as cleaners and landlords, liaising with the Health & Safety manager when needed
• Ensure all new employees and visitors are given the required health and safety training as well as an office tour if necessary
• Organise office supplies and make sure stock is kept up to date in meeting rooms and office areas
• Organise provision of internal refreshments
• Ensure (alongside a junior member of on-site staff) that the facilities are kept clean and tidy;
• Answering calls and dealing with them appropriately with high levels of customer service
• Ensure effective management of all incoming post and deliveries
• Manage a team of receptionists / facilities co-ordinators, based in London and in Telefónica Tech’s offices throughout the UK;
• Manage the booking of company travel requests;
• Any other general office management tasks

Skills & Experience:

• Ability to liaise with people at all levels both within and outside of Telefonica Tech, requiring a high level of interpersonal skills, sensitivity and customer awareness.
• Exceptional planning and organisational skills
• Ability to build and maintain relationships and work cross functionally
• Ability to carry out tasks to a high standard with a strong eye for attention to detail and thorough approach to their work
• Pro-active and flexible approach
• Proficient in the use of Microsoft office packages such as Word, Excel and Outlook

Key Words:

Office Manager - Front of House - Corporate Hospitality - Customer Service - Hospitality

Additional Information

We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Software Development

Referrals increase your chances of interviewing at Telefónica Tech (EN) by 2x

Sign in to set job alerts for “Office Manager” roles.

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 3 months ago

London, England, United Kingdom 1 week ago

Camden Town, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 week ago

City Of London, England, United Kingdom £35,000.00-£45,000.00 2 weeks ago

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 4 days ago

London, England, United Kingdom 4 weeks ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 2 weeks ago

EA (Executive Assistant) - London Art Gallery

Executive Assistant/Office Manager - Luxury Brand

London, England, United Kingdom 2 months ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 6 days ago

London Area, United Kingdom $50,000.00-$60,000.00 3 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.