EA / Office Manager

Influencer; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

Influencer, a leader in the influencer marketing space, seeks an EA / Office Manager to support its Executive Leadership Team in London. This dynamic role involves diary management, event coordination, and fostering a vibrant office culture in a high-growth environment. Ideal candidates will possess excellent communication skills, experience in a fast-paced setting, and proficiency in Google Workspace, with opportunities for personal and professional growth.

Benefits

Private Healthcare through Vitality

Wellbeing support through Vitality including EAP & Mental Health cover

25 days of Annual Leave (+ Bank Holidays flexed)

Qualifications

• Impeccable written and verbal communication.
• Proven experience supporting C-suite or senior leadership.
• Mastery of Google Workspace (Gmail, Calendar, Slides, Sheets).

Responsibilities

• End-to-end diary, inbox, and travel management for the ELT.
• Event planning, venue sourcing, and logistics management.
• Oversee office operations and team culture initiatives.

Skills

Communication

Organization

Problem Solving

Flexibility

Tools

Google Workspace

Job description

Who are we?

We are the originators of influencer marketing.

Influencer is an agency built at the intersection of creativity, data, and technology with a unique ‘people power & platform power’ approach.

From big brand launches to shifting perceptions and from riding fast trends to driving footfall, Influencer builds ideas with impact to deliver outcomes that drive your business forward via an unmatched client experience.

Campaigns are underpinned by Influencer’s game-changing proprietary technologies, which are supercharged by official partnerships and data integrations with the world’s leading social platforms for real-time and accurate reporting. Influencer is an Official Global Marketing Partner of both TikTok and Meta.

We believe the more tangible, scaled outcomes that creators produce drive impact beyond just likes and impressions. Influencer is championing the ‘True Human Influence’ movement; on a mission for creator campaigns to be judged in the same way as other media activations.

Founded by OG YouTube creator Caspar Lee & entrepreneur Ben Jeffries, Influencer has been helping brands navigate the ever-evolving influencer marketing landscape since 2015. In that time they have developed valuable knowledge, experience, and technology that have enabled them to deliver thousands of campaigns, for hundreds of brands in markets across the world. Today, Influencer has a team of 120+ of the best talent in the industry, working across Europe, North America, and the Middle East. From Google to Coca-Cola, from Amazon to Microsoft, and from TikTok to Meta - they work with companies, brands, and agencies across every vertical, building meaningful relationships between brands, creators, and their audiences.

Job Title

EA / Office Manager

Overview Of The Job

This is a high-impact role supporting Influencer’s Executive Leadership Team while leading the energy and operations of our London HQ. The role is primarily office-based across four days a week, with occasional five-day weeks depending on business needs. It blends complex diary and travel management with event coordination and ownership of all office initiatives. Influencer is a fast-paced, high-growth environment where no two days are the same. While core hours generally follow a standard office schedule, there may be occasions where you’ll be expected to work beyond typical hours to support the CEO or Executive Leadership Team - particularly around travel, events, or key company moments. A flexible and proactive approach is essential.

3 Best Things About The Job

• Front-row seat to strategic decision-making – work closely with senior leaders and gain valuable insight into the decisions shaping the future of influencer marketing.
• Culture shaper – lead everything from spontaneous socials to large-scale company off-sites, putting your stamp on our employee experience.
• Build a career and grow your skills – forge a career within a team that will support you to explore, expand and refine your skillset.
  
  
  

Measures of success –

In the first few months, you would have:

• Built efficient systems for diary, inbox, and travel coordination across multiple time zones for the ELT.
• Delivered a seamless company off-site - from sourcing the venue to managing logistics and capturing follow-ups.
• Introduced a clear and cost-effective office operations playbook to keep the London HQ running smoothly.
• Established trusted relationships across the team, acting as a reliable point of contact and gatekeeper for the ELT.
• Created polished, visually compelling Google Slide decks used in key leadership and board-level presentations.
• Rolled out a regular cadence of team socials and celebrations that reflect and enhance our culture.
• Taken ownership of facilities and supplier relationships, ensuring smooth day-to-day office operations.
• Supported the planning and execution of executive meetings, ensuring agendas, minutes, and actions are consistently well-managed.
• Become the go-to person for troubleshooting and problem-solving within the London HQ.
• Proactively flagged and implemented improvements to internal processes, increasing efficiency across admin and ops.
• Established a weekly cadence of updates to the ELT, highlighting operational wins, challenges, and improvement opportunities.
  
  
  

Roles & Responsibilities:

• Executive support: end-to-end diary, inbox and travel management across multiple time zones for the ELT.
• Meeting excellence: agenda preparation, minute-taking, action tracking and resource coordination.
• Event & off-site ownership: sourcing venues, budgeting, logistics and on-the-day delivery.
• Office management: oversee supplies, facilities contractors, H&S compliance and workplace wellbeing.
• Culture champion: plan and execute team socials and celebrations
• CSR ownership: own and drive Futureproof, our company-wide CSR initiative, ensuring strategic alignment and measurable impact on sustainability and community goals.
• Stakeholder liaison: act as a first point of contact for senior internal and external partners.
• Slide development: create and edit polished Google Slides for leadership presentations.
  
  
  

What you will need:

• Impeccable written and verbal communication, with a naturally organised mindset.
• Proven experience supporting C-suite or senior leadership in a fast-moving environment.
• Mastery of Google Workspace (Gmail, Calendar, Slides, Sheets).
• Discretion, confidentiality and professional judgement at all times.
• Solutions-focused attitude and flexibility to work additional hours when required.
  
  
  

A few of our core benefits:

• Private Healthcare through Vitality
• Wellbeing support through Vitality including EAP & Mental Health cover
• 25 days of Annual Leave (+ Bank Holidays which can be flexed to your needs)
  
  
  

For more information on our benefits, perks and what makes us unique, please visit our website here

At Influencer, we’re committed to cultivating an environment that promotes diversity, equity and inclusion. We promote DEI in our workplace and are a global community who believe our unique qualities should be celebrated. We want everyone at Influencer to bring their authentic selves to work everyday, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We are committed to embedding Diversity, Equity & Inclusion into everything we do at Influencer, making it part of our culture. All we ask is that you have a passion for Influencer Marketing and a desire to be a part of one of the fastest growing companies within this exciting industry.