Office Manager

South Lakes Housing; Liverpool; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

23 days holiday + bank holidays

Pension scheme

Cycle to work scheme

Central Liverpool location

Job summary

South Lakes Housing in Liverpool is seeking an experienced Office Manager to ensure the smooth and professional operation of a central office. You will support the Practice Manager and Directors, acting as the first point of contact for clients and visitors while overseeing HR, finance admin, quality and compliance, facilities, suppliers and internal projects.

The role is permanent, full-time and office-based, with hours 9am–5.30pm, Monday to Friday, offering varied responsibilities and

Qualifications

• Proven experience in an office management role.
• Strong organisational and time-management skills.
• Excellent attention to detail and ability to manage multiple priorities.
• Confident handling confidential information and providing a professional first point of contact.
• Experience with ISO 9001 / ISO 14001 is advantageous.

Responsibilities

• Manage the day-to-day running of the office.
• Maintain and improve office systems, policies and procedures.
• Support HR, finance administration and compliance tasks.
• Coordinate suppliers, facilities and IT support.
• Provide a welcoming presence for clients and visitors.
• Oversee office records, filing, and communications.
• Support marketing activity and website/social media.
• Liaise with external stakeholders and ensure smooth operations.

Skills

Organisational skills

Time-management

Communication skills

Attention to detail

Multitasking

MS Office

Sage One

Tools

Sage One

Microsoft Office

Job description

Paying up to £40k - We’re delighted to be supporting a well-establishedprofessional services organisation based in central Liverpool in the appointment of an experienced and highly organised Office Manager.

This is a broad and varied role, offering the opportunity to take ownership of the smooth, effective and professional running of the office. You’ll play a key part in supporting the Practice Manager and Directors, while also being a welcoming first point of contact for clients, visitors and external stakeholders.

From managing office operations, HR and finance administration through to supporting quality and compliance, facilities, suppliers and internal projects, this role would suit someone who enjoys variety, takes pride in their work and is confident managing multiple priorities.

You’ll become an integral part of the team, helping to maintain a high-quality working environment and ensuring the organisation continues to operate efficiently, professionally and in line with its high standards.

This is a permanent, fulltime, office-based role working from 9am - 5.30pm Monday to Friday

THE ROLE

As Office Manager, you’ll be responsible for:

• Managing the smooth day-to-day running of the office
• Maintaining and improving office systems, policies and procedures
• SupportingISO 9001 and ISO 14001quality and compliance
• Managing finance administration, including invoices, payments, VAT returns and Sage One records
• Supporting HR administration, including contracts, recruitment, inductions, holidays and staff benefits
• Coordinating suppliers, utilities, insurance and office facilities
• Overseeing office maintenance and ad-hoc projects
• Acting as the first point of contact for clients, visitors and external stakeholders
• Managing telephone calls, post, deliveries, emails and general correspondence
• Coordinating meetings and maintaining office records and filing systems
• Managing office supplies and ensuring the workplace remains well organised
• Supporting website, social media and marketing activity
• Liaising with outsourced IT support

THE PERSON

We’re looking for someone who isorganised, proactive and confident, with previous experience in an office management role.

You’ll ideally have:

• Excellent organisational and time-management skills
• Strong communication and interpersonal skills
• Excellent attention to detail
• The ability to manage multiple priorities and competing demands
• A proactive, solutions-focused approach
• Confidence handling confidential and sensitive information
• A professional and welcoming manner with clients and visitors
• The ability to work independently while being a strong team player
• The confidence to use initiative and make decisions, while knowing when to elevate
• Good IT skills, ideally including Microsoft Office and Sage One
• Experience of ISO 9001 / ISO 14001 would be advantageous

THE BENEFITS

• A varied role with genuine responsibility and autonomy
• A modern and welcoming central Liverpool office environment
• 23 days holiday + the bank holidays
• Pension scheme
• The opportunity to diversify into other areas of the business
• Exposure to a broad range of business operations, including HR, finance, compliance and facilities.
• Acentral Liverpool location making it easily accessible for public transport links
• Cycle to work scheme and secure cycle storage

* Please note that we can only consider applications from candidates who have the right to work in the UK and do not require sponsorship, either now or in the future.