Office Manager

Deaf Services Lanarkshire; Coatbridge; On-site; GBP 26,000 - 32,000; Full time

Job summary

Deaf Services Lanarkshire is seeking an Office Manager to oversee day-to-day operations at our Coatbridge office. The role includes office and administrative management, coordinating interpreting services, supporting staff and volunteers, and liaising with clients and the Deaf community.

The successful candidate will handle financial and grant administration and contribute to safeguarding and compliance, using strong communication and time-management skills.

Qualifications

• Experience in office management or charity/non-profit administration.
• Excellent organisational and communication skills.
• Strong administrative and IT skills.
• Experience using databases and office software.
• Experience with digital accounting systems, particularly Xero.
• High level of confidentiality, discretion and professionalism.

Responsibilities

• Office and administrative management of the organisation.
• Coordination of interpreting services.
• Support for staff and volunteers.
• Client and community liaison.
• Financial and grant administration.
• Supporting compliance, safeguarding and organisational procedures.

Skills

Office management

Organisational skills

IT skills

Database management

Xero accounting

Confidentiality

Professionalism

Education

Experience in charity/admin

Tools

Xero

Office software

Job description

We are delighted to announce that Deaf Services Lanarkshire is recruiting for an Office Manager to join our team. The Office Manager will play a key role in ensuring the smooth and effective day-to-day operation of Deaf Services Lanarkshire. The role includes office and administrative management, coordination of interpreting services, support for staff and volunteers, client and community liaison, financial and grant administration, and supporting compliance, safeguarding and organisational procedures. We are looking for someone who is organised, professional, approachable and proactive, with excellent communication and time-management skills and the ability to manage competing priorities.

Essential Experience

• Experience in office management, charity/non-profit administration or a similar role.


• Excellent organisational and communication skills.


• Strong administrative and IT skills.


• Experience using databases and office software.


• Experience with digital accounting systems, particularly Xero.


• A high level of confidentiality, discretion and professionalism.

Desirable: Experience within a charity, knowledge of interpreting or language services, grant administration/reporting experience, BSL Level 3 or above, or experience as a member of the D/deaf Community.

Why Join Us?

This is an excellent opportunity to join a community-focused charity and contribute to services that make a meaningful difference to D/deaf people and the wider community.

Deaf Services Lanarkshire is an equal opportunities employer. We welcome applications from people of all backgrounds and can provide reasonable adjustments throughout the recruitment process and during employment.