Social Care Assistant – Deaf Services

Proud to Care Surrey; Mole Valley; On-site; GBP 18,000 - 23,000; Full time

Job summary

Sight for Surrey is hiring a Social Care Assistant – Deaf Services to support people who are Deaf, hard of hearing, or deafblind. You will deliver practical and emotional support, promote wellbeing and empower families and carers in homes or across the community.

You will work in a multidisciplinary team, respond to queries via Facetime, SMS, email, or in person, and use your BSL skills to ensure every interaction is welcoming and accessible. Training and supervision are provided.

Qualifications

• Experience or ability to work with Deaf, hard of hearing or deafblind individuals is highly valued.
• Willingness to learn and adapt in a multi-disciplinary team.
• Strong communication skills and empathy in diverse communities.

Responsibilities

• Provide practical and emotional support to people and their families or carers.
• Support wellbeing checks, reviews, assessments and care plans in homes or the community.
• Deliver a responsive adult services duty service as part of a multidisciplinary team.
• Respond to queries via Facetime, SMS, email or in person, ensuring accessibility.
• Promote engagement, reduce loneliness and support community activities.
• Maintain safeguarding, record keeping and data collection for effective communication.

Skills

BSL proficiency

Job description

Sensory Services by Sight for Surrey has been established over 103 years. We enable and empower those who are blind, partially sighted, Deaf, hard of hearing and deafblind in Surrey.

We have a fantastic opportunity for a Social Care Assistant – Deaf Services, to join our team! Here is the link to a BSL Video

You will provide a wide range of practical and emotional support, empowering and promoting wellbeing for people and their families and/or carers. Supporting the completion of wellbeing checks, strength-based reviews, person led assessments and support plans in their homes or across the community.

You will deliver a responsive adult services duty service, working as part of a multi-disciplinary team. Responding to a range of different queries, delivered in person, SMS, email, video or via Facetime. Your focus will be ensuring every interaction is welcoming, accessible, and focused on achieving the best outcome for the person.

With advanced communication in British Sign Language (BSL). You will be joining a supportive team, passionate about supporting people who are Deaf, hard of hearing or deafblind in our community and promoting accessible services.

Ideally you will have supported and worked with people who are Deaf, hard of hearing, blind, partially sighted, and deafblind or have an enthusiastic ‘can do’ attitude with a willingness to learn.

Principle Accountabilities

• To provide a wide range of practical and emotional support, empowering and promoting wellbeing for people and their families and/or carers.
• Provide information, 121 supports, and advice for people who are Deaf, hard of hearing, deafblind, their families and/or carers.
• Supporting the completion of wellbeing checks, strength-based reviews, person led assessments and support plans in their homes or across the community.
• Deliver a responsive adult services duty service, working as part of a multi-disciplinary team, responding to ad hoc queries, new referrals and matters of concern via facetime, SMS or in the community.
• Support community activities that promote engagement, social inclusion and reduce loneliness. For example, the Deaf Café, communication via social media
• Work in partnership with internal and external professionals to deliver a holistic service provision.
• Prevent, protect, and respond to safeguarding concerns, implementing safeguarding policies and procedures for people who may be or are at risk.
• Have a willingness to continually learn, grow and keep up to date with new technology.
• Ensure appropriate and timely record keeping enabling effective communication and professional accountability.
• Contribute towards monitoring and evaluation, including both quantitative and qualitative data collection.
• To adhere to the organisation health and safety policies including the lone working policy and procedures.
• To participate positively:
• with team learning, reflection, and continuous improvement activities.
• Team and cross team activities and bespoke projects
• Regular supervision with your line manager, training, and team/organisational meetings
• Engage and support the charity’s fundraising activities and shared learning opportunities.
• Comply with all operational policies and procedures related to your role including equality policy.

The above list of job duties is not exclusive or exhaustive and may be subject to change. The post holder will be required to undertake such tasks as may be expected within the scope and grading of the post.