Office Manager

Stride Treglown; Cardiff; On-site; GBP 25,000 - 35,000; Full time

Job summary

Stride Treglown is seeking a proactive office manager to support a multidisciplinary team in their Cardiff studio. The role involves managing administrative tasks, client interactions, and supporting senior leadership. This is a full-time position with flexible working arrangements in a supportive environment. Ideal for someone passionate about architecture and team collaboration.

Benefits

Flexible working environment

Contemporary working environment

Close, family-style culture

Qualifications

• Proactive with good organisational skills.
• Approachable with proven communication skills.
• High level of emotional intelligence.

Responsibilities

• Greet visitors and manage client workshops.
• Support senior leadership with operational tasks.
• Keep client relationship database updated.

Skills

Organisational skills

Communication skills

Emotional intelligence

Attention to detail

Problem solving

Collaboration skills

Flexibility

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Project accounting software

CRM software

InDesign

Job description

Stride Treglown is an employee-owned, carbon neutral, B Corp, multidisciplinary design practice which has 9 offices nationwide.

We create long-term positive impact for our clients and the communities we help shape. We do this by designing better places, building resilient partnerships, and empowering people. Our multidisciplinary team of 330 architects, masterplanners, town planners, landscape architects, and other specialists deliver nationally significant projects from nine regionally embedded UK studios. Collectively, we offer our clients deep local knowledge and national specialist expertise. We’re great team players who strive for excellence and care about how we achieve it.

We’re looking for a proactive office manager to become an integral part of our team, with contracted hours of 37.5 hrs a week. Whilst we offer some flexible home working for all staff, the office manager role is one which will require presence in the studio for the majority of the working week.

About You

By joining us, you will be part of a friendly team of thirty-two in our Cardiff Studio, whilst also having all the benefits of working for one of the largest architectural practices in the UK.

The role is varied and is perfect for someone with a passion for supporting people and a natural flair for making things run smoothly. You will be supported by a national team of other office managers and a central HR team.

As office manager you will represent Stride Treglown and be the friendly interface for both internal staff and external customers. Day to day you will greet visitors, set up meetings and client workshops and manage diaries. In addition, you will have an instrumental role in studio admin tasks including managing our internal business management systems, supporting the senior leadership team with operational administrative tasks, keeping our client relationship database up to date and tracking and raising invoices. Other admin tasks will include the general upkeep of office supplies, coordination of facilities maintenance tasks, catering for internal and external meetings as well as ordering stationery, photocopying, binding and scanning. There will also be some HR responsibilities such as conducting new starter inductions and preparation of confidential HR correspondence with the regional director. Occasionally, you may be called upon to help organise events or prepare bids at times.

We are therefore looking for someone with the following skills, experience and attributes:

• Proactive with good organisational skills and the ability to prioritise tasks and take ownership of a range of administrative duties.
• Approachable with proven communication skills, particularly in relation to customer service and in nurturing positive staff relationships.
• High level of emotional intelligence and a passion for supporting people.
• Appetite to support the core senior leadership in managing staff matters as they arise (at a level appropriate to the role).
• Takes pride in their work with a good attention to detail, and a methodical approach to tasks.
• A competent user of various IT software, including Microsoft Word, Excel, Outlook, and ideally previous experience using project accounting and CRM software.
• Knowledge of Rapport3 Business Management systems would be an advantage.
• An ability to draft or edit documents and emails to a high standard.
• A proven team player able to demonstrate excellent collaboration skills, and the ability to support others.
• A flexible, proactive approach to problem solving.

Although not essential, the following would also be of benefit:

• An awareness and appreciation of client relationships in the world of architecture.
• An interest in architecture and the built environment.
• Experience using InDesign desktop publishing software.

What we can offer:

• Full time hours
• Flexible working environment
• A contemporary, modern working environment in our Cardiff Studio
• A close, family style culture

If you are interested in joining our team, please click apply below:

We ask that you include a:

• Cover letter explaining why you are right person for this role
• CV covering your professional achievements and experiences

Please apply via our website – you do not need to join or subscribe to any third-party websites.

Stride Treglown is registered as a Disability Confident Committed Employer. We are committed to changing behaviours and cultures with inclusive recruitment practices. We believe that every individual irrespective of their race, colour, religion, gender, sexual orientation, gender identity or expression, age, nationality, background, disability, or marital status can bring their full purpose to life. We will provide a fully accessible recruitment process and offer an interview to disabled applicants who meet the minimum criteria for the role.

This role would not meet the criteria under the Home Office Skilled Worker role. We are therefore unable to provide sponsorship and candidates applying would need to provide their own right to work in the UK.