Office Manager

SeeMeHired.com; Borehamwood; On-site; GBP 26,000 - 36,000; Full time

Job summary

Westgate Healthcare is seeking an experienced Office Manager to join our Head Office on a full-time, permanent basis. You will be the first point of contact for visitors and staff, acting as a friendly ambassador while supporting the smooth day-to-day operation of Head Office.

The role requires proactive, highly organised individuals with excellent attention to detail and strong communication skills to manage facilities, IT assets, and staff events within a growing family-run care provider.

Qualifications

• Excellent organisation skills with good attention to detail.
• Excellent verbal/written communication with experience in using all Microsoft Office programmes.
• Knowledge of basic office processes and procedures.

Responsibilities

• Be the first point of contact for Head Office inquiries from visitors and staff.
• Act as a front-line ambassador for the Company, providing warm and professional welcome to visitors.
• Support the smooth and efficient day-to-day operation of Head Office.

Skills

Organisational skills

Communication skills

MS Office proficiency

Job description

Office Manager

Come and make a difference with the team at Westgate Healthcare!#CareWithUsAtWestgate

An exciting opportunity has arisen for an experienced Office Manager to join our friendly team at our Head Office on a full time, permanent basis. The successful candidate will be proactive, highly organised, have excellent attention to detail, strong communication skills (written and verbal) and be able to build strong professional relationships. The position will involve a variety of duties and you will often find yourself working on more than one task at a time, so if you are an experienced Office Manager who likes to keep busy, this may be the perfect career move for you.

Westgate Healthcare is a family run, award winning care home provider. We currently have 8 care homes across Hertfordshire, Buckinghamshire, Essex and East London, with plans to open more in the coming years. Most of our care homes are currently rated as ‘Outstanding’ or ‘Good’ by our regulator, the CQC.

About the role

40 hours a week, 8.30am to 5pm Monday to Friday

• Be the first point of contact for anyone contacting Westgate Healthcare Head Office.

• Act as a front-line ambassador for the Company, providing a warm and professional welcome to visitors.

• Support the smooth and efficient day-to-day operation of Head Office.

• Oversee the appearance, security and general tidiness of the office, including notices, posters, plants, coffee machines and other office facilities.

• Receive and check orders and post, distributing them to the relevant departments or individuals.

• Manage several email accounts and respond to email and telephone enquiries, providing information in a timely, professional and efficient manner.

• Carry out daily checks of the cleaning schedule, reporting and following up any issues with the relevant Account Manager and escalating where required.

• Conduct monthly reviews of the Head Office facilities dashboard, liaising with the Facilities Team to ensure checks are up to date and arranged as required.

• Manage the electronic room-booking system for the Board Room, ensuring that equipment is set up correctly ahead of meetings.

• Support the effective management of Health and Safety at Head Office, including maintaining relevant records and documentation and reporting and recording accidents and incidents.

• Ensure that fire procedures are followed, carry out weekly fire alarm testing and arrange fire drills as required.

• Support the management of IT equipment and asset records across the Group.

• Manage the Group’s fleet vehicles, ensuring that insurance, MOTs, servicing and vehicle tax are in place and up to date.

• Support staff initiatives and events, including organising the annual Christmas party and coordinating monthly staff lunches.

• Monitor and maintain office stationery supplies, ensuring stock is replenished as required.

• Organise and maintain the filing and archiving of relevant Head Office records and documents.

• Act as a point of contact between the Management Company for the Business Park and Head Office, reporting any issues and ensuring they are resolved.

• Open and close the office as required and ensure that staff sign in and out of the building.

• Carry out any other reasonable duties within the function of the role and support the efficient running of the Company.

Westgate Healthcare is an equal opportunities employer and welcomes applications from all suitably qualified candidates regardless of race, sex, disability, religion or belief, sexual orientation or age.

WGHROB

About the company

We are Westgate Healthcare, a family-run care provider delivering award-winning residential, nursing and dementia care across the South East of England.

With over 20 years of experience, we focus on creating safe, supportive and welcoming environments for older people.

Our approach combines high clinical standards with genuine compassion, ensuring every resident receives personalised, dignified care

Required Criteria

• Excellent organisation skills with good attention to detail
• Excellent verbal/written communication with experience in using all Microsoft Office programmes
• Knowledge of basic office processes and procedures