Office Manager

Bespoke Recruitment; Blackburn; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

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Job summary

Bespoke Recruitment Limited is seeking an Office Manager in Blackburn to lead daily workshop operations, ensuring safety, efficiency and top workmanship standards. You will supervise a skilled team and coordinate workflow to keep the workshop running smoothly.

You will book customer vehicles, liaise with technicians about faults and repairs, manage parts and invoicing, and uphold health and safety compliance in a busy automotive environment.

Qualifications

• Minimum 2 years experience or knowledge within the automotive industry.
• 2 years experience in managing a team.
• Strong mechanical knowledge and practical workshop experience.
• Clear and confident communication and a strong commitment to health and safety.

Responsibilities

• Supervising daily workshop activities and ensuring work is completed accurately and on schedule.
• Coordinating workflow across the workshop to use technicians, equipment and resources effectively.
• Booking customers' vehicles into the workshop and managing appointments.
• Liaising with technicians regarding faults and repairs and communicating costs to customers.
• Ordering parts and ensuring they are available when required and preparing invoices.
• Ensuring health and safety procedures and workshop standards are followed.
• Leading and developing the workshop team to improve processes and performance.

Skills

Automotive industry experience

Team leadership

Mechanical knowledge

Health and safety

Job description

Office Manager | Blackburn | Full-time Mon- Fri 8-5

My client is seeking a dynamic and detail-oriented Office Manager to take the lead in their workshop operations.

This is a key role for someone who combines strong mechanical knowledge with excellent leadership and organisational skills. You'll be responsible for keeping the workshop running safely, efficiently and to the highest standards, while supporting and motivating a skilled team to deliver quality workmanship every day.

Are you the right person for the job?

• Minimum 2 years experience or knowledge within the automotive industry
• 2 years experience in managing a team
• Good knowledge of cars and their components
• Strong interest in vehicles and the automotive sector
• Strong mechanical knowledge and practical workshop experience.
• Previous experience supervising or managing a workshop team.
• The ability to diagnose and resolve technical issues quickly and effectively.
• Excellent leadership skills, with the ability to motivate and develop a diverse team.
• Strong organisational skills and the ability to prioritise competing demands.
• Clear and confident communication skills.
• A strong commitment to health, safety and quality.
• A positive, hands-on approach and a genuine pride in delivering high standards of workmanship.

What will your role look like?

• Supervising daily workshop activities and ensuring work is completed accurately and on schedule.
• Coordinating workflow across the workshop to make sure technicians, equipment and resources are used effectively.
• Booking customers vehicles into the workshop and managing appointments
• Liaising with technicians regarding vehicle faults and repairs
• Communicating with customers to explain faults, recommended repairs and associated costs
• Ordering parts and ensuring they are available when required
• Preparing and raising customer invoices
• Ensuring health and safety procedures and workshop standards are consistently followed.
• Leading, motivating and developing the workshop team, encouraging a positive and collaborative working environment.
• Identifying opportunities to improve processes, efficiency and overall workshop performance.
• Communicating effectively with colleagues, customers and other stakeholders to ensure work progresses smoothly.

What can you expect in return?

Discount on own job