Office Manager

TN United Kingdom; Birmingham; On-site; GBP 30,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Office Manager to ensure the smooth operation of their charity organization. This role involves managing a team, handling office contracts, and overseeing financial processes such as budgeting and payroll. The ideal candidate will possess excellent communication skills, a proactive attitude, and a commitment to the organization's mission. With a focus on service and support, this position offers the opportunity to make a meaningful impact within the community while enjoying a collaborative work environment. If you're passionate about making a difference and have the skills to lead an office team, this role is perfect for you.

Qualifications

• Experience in managing office teams and operations.
• AAT qualification is desirable for financial management.

Responsibilities

• Oversee the office team and serve as the primary contact for trustees.
• Manage office contracts and conduct audits for financial accuracy.

Skills

Relationship Building

AAT Qualification

Empathy

Creativity

Critical Thinking

Proactive Attitude

Communication Skills

Organisation Skills

Team Motivation

Resilience

Confidentiality Understanding

IT Skills

Administrative Tasks

Commitment to Cause

Job description

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Job:

Office Manager (35 Hours p/w)

Location:

Birmingham

Salary:

£30,000 - £35,000

Job Purpose

We are recruiting for a not-for-profit charity organisation seeking an Office Manager who will be responsible for providing accurate information and ensuring the effective day-to-day running of the office. This role is a crucial service-centric environment and passionate mission.

Key Responsibilities

1. Managing the Office Team
2. Serving as the Primary Office Contact for Trustees
3. Handling Office Contracts (e.g., phones, services)
4. Organising and Printing Quarterly Newsletters
5. Conducting Audits
6. Performing Month & Year-End Procedures
7. Managing Sales Ledger (Invoicing, Payment Allocation)
8. Performing Bank Reconciliation
9. Handling Credit Control
10. Cash Flow/Forecasting Monthly Management Accounts
11. Budgeting
12. Payroll Management
13. Staff Expenses Management
14. Managing Journals (Opening Balances)
15. Preparing VAT Returns
16. Handling HMRC Documents (e.g., P11D)

Skills & Attributes

1. Ability to Build and Maintain Relationships
2. AAT Qualified (Desirable)
3. Empathy with the Individuals We Support
4. Creativity, Imagination, and an Entrepreneurial Attitude
5. Critical Thinking and Informed Judgement
6. Proactive Attitude, Drive, and Enthusiasm
7. Excellent Communication Skills and ability to work under pressure and meet deadlines
8. Good Organisation and Project Management Skills
9. Ability to Motivate Others and Work as Part of a Team
10. Resilience and Sensitivity to Volunteers and Donors
11. Understanding of Confidentiality and GDPR
12. IT Skills (Knowledge of Social Media Monitoring Tools and Website Development is a Plus)
13. Willingness to Carry Out a Range of Administrative Tasks
14. Commitment to the Organisation's Cause

Working Hours

1. 35 hours per week, primarily office-based with some home/hybrid working.
2. Some availability to work out of hours may be required (e.g., to attend evening or weekend events and meetings). Time off in lieu will be offered.