Office Coordinator - Sales

FirstPort; Greater London; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Employee assistance programme

Competitive holiday allowance

Charity matching and payroll giving

Eye care vouchers

Job summary

Chestertons is seeking an Office Coordinator - Sales in South Kensington for maternity cover. This fixed-term, office-based role runs Monday to Friday 8:30 am to 6:00 pm, offering a salary of £26,000 plus commission (OTE £27,300).

You will support admin, customer service, and sales activity in a fast-paced lettings and sales environment. You will manage document workflows, data entry, listings, client inquiries, and calendar coordination, while liaising with the sales team and other departments.

Qualifications

• Experience with document management and data entry.
• Strong scheduling and calendar management skills.
• Excellent client-facing communication and customer service.
• Ability to support sales teams with listings and promotional activities.
• Knowledge of CRM systems and Microsoft Office.

Responsibilities

• Maintain property listings and update listings data.
• Manage client communications via phone and email.
• Coordinate property viewings and client appointments.
• Prepare sales performance reports for management.
• Support office operations and ensure compliance.

Skills

Customer service

Data entry

Office administration

Scheduling

Communication

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Job Advert

OfficeCoordinator - Sales

Location: South Kensington

Fixed Term Contract: Maternity Cover

Hours: Office based Monday to Friday 8:30 am - 6:00 pm

Salary: £26,000 + commission (OTE £27,300)

Are you a dynamic individual with a flair for exceptional customer service? Do you excel in fast-paced environments and enjoy managing various tasks? If you're eager to make an impact in the thriving world of property lettings, we want to hear from you!

Overview of Key Duties:

Administrative Support

• Document Management:Handle documentation related to property sales, including listings and pre offer information.
• Data Entry:Update and maintain databases with property details, client information, and transaction records.
• Scheduling:Coordinate client appointments, property viewings, and manage the office calendar.
• Correspondence:Manage communications, including emails, phone calls, and mail, ensuring timely responses.

Customer Service

• Client Interaction:Greet clients, address inquiries, and provide detailed information about properties and services.
• Problem Resolution:Resolve client issues or complaints promptly and professionally, maintaining high satisfaction levels.

Sales Support

• Property Listings:Assist in preparing and updating property listings, ensuring accuracy both online and in-office.
• Promotional Activities:Support marketing efforts, including preparing promotional materials and organizing local events.
• Reporting:Generate and distribute sales performance reports to the management team.

Operational Tasks

• Office Management:Keep the office organized, stocked with supplies, and ensure a professional environment.
• Coordination:Serve as a liaison between the sales team and other departments, fostering effective communication and collaboration.
• Compliance:Ensure all transactions and activities adhere to relevant regulations and company policies.

Technology and Tools

• CRM Systems:Utilize CRM systems to track client interactions and manage data efficiently.
• Software Proficiency:Use office software (e.g., Microsoft Office Suite) and industry-specific tools effectively.

About The Company

Chestertons: Established for over 200 years, Chestertons is a successful London-based estate agency with over 30 branches across the capital. We are a highly-respected authority on London property and take pride in our reputation as an innovative and dynamic business.

Campions: Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year.

Perks That Make a Difference: Benefits: Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades.

We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.