Senior Property Services Consultant

Chase Buchanan Group; United Kingdom; Hybrid; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Employee assistance programme

Holiday allowance

Charity matching

Eye care vouchers

Annual flu vaccination vouchers

Birthday leave

Health cash plan

Job summary

Chestertons Estate Agency is seeking a Senior Property Services Consultant to join our Euston-based team in a hybrid role. You will drive new business while maintaining relationships with existing clients and customers, focusing on conversions across sales and lettings.

The position emphasizes outbound calls, multi-channel outreach, and effective handoffs to Front Office, with commission-based earnings on top of a £35,000+ base salary.

Qualifications

• Experience in high-volume outreach and building new business pipelines.
• Ability to manage and nurture client relationships across sales and lettings.
• Comfort with hybrid work arrangements and QPIs to drive performance.

Responsibilities

• Execute high-volume dialling and multichannel outreach campaigns.
• Book Market Appraisals and ensure seamless handoff to Front Office.
• Maintain disciplined activity metrics and CRM accuracy.

Skills

Outbound calling

Multichannel outreach

CRM accuracy

Tools

CRM system

Job description

Job Advert

Chestertons Estate Agency

Senior Property Services Consultant

Location: Euston / Hybrid

Hours: Mondayto Friday, 08:30 – 18:00

Salary: £35,000+ commission

We are currently looking for an outgoing and enthusiastic individual to join our property services team. Based at our Euston Head Office, our Senior Property Service Consultants are responsible for driving new business as well as managing and maintaining relationships with our existing clients and customers. This job is suitable for anyone looking to embark on a career in estate agency just not in a front-officeSales or Lettings capacity.

Purpose of the Role

Drive volume: convert inbound enquiries and cold database leads into Front Office opportunities across sales and lettings.

Key Responsibilities

• Execute high-volume dialling and multichannel outreach campaigns.
• Book Market Appraisals and ensure seamless handoff to Front Office.
• Maintain disciplined activity metrics and CRM accuracy.

Core KPIs

• Market Appraisals Booked
• Market Appraisal-to-Instruction conversion rate
• Revenue from opportunities generated
• Cancellation / conversion rates
• Activity outputs (calls, emails, SMS, WhatsApp)

Commission Framework (Guide)

Market Appraisal target attainment

About The Company

Chestertons

Established for over 200 years, Chestertons is a successful London-based estate agency with over 30 branches across the capital. We are a highly-respected authority on London property and take pride in our reputation as an innovative and dynamic business.

Campions

Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year.

Perks That Make a Difference

Benefits: Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades.

We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.