Office & Compliance Operations Specialist

WCI Group; Wiveliscombe; In loco; GBP 32.000 - 40.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health & wellbeing support

Life cover

Employer pension contributions

Flexible holiday trading

Annual performance bonus

Training and upskilling opportunities

Descrizione del lavoro

WCI Group in Wiveliscombe is seeking an Office Manager to consolidate business-support duties across customer service, HR admin, insurance, facilities, and more.

You'll report to a Director and collaborate with the Operations team to support all four divisions, freeing Directors and engineers to focus on clients and project delivery.

This full-time role offers autonomy to shape office processes with hands-on responsibilities and training on our management systems.

Competenze

• Proven experience in an office management, EA or business support role.
• Hands-on HR administration experience, including recruitment, onboarding and leavers, personnel, absence and training records.
• Strong organisational skills with the ability to manage competing priorities and hard deadlines such as renewals and tenders.

Mansioni

• Act as the first point of contact for calls, visitors and general enquiries; direct to the right division.
• Coordinate the Directors' diaries and organise board/management meetings with agendas and minutes.
• Coordinate recruitment administration, onboarding and leaver processes; maintain confidential personnel records.
• Maintain the insurance schedule, contracts, leases and licences; support Companies House records.
• Run the annual appraisal cycle and keep Employee Handbook and HR policies up to date.
• Book training, track certifications (CSCS/SMSTS/NRSWA) and support professional memberships.
• Provide first-line IT support, manage user accounts and document management templates.
• Maintain fire safety, first aid, DSE and PAT arrangements; support staff wellbeing initiatives.
• Support ISO 9001, 14001 and 45001 and accreditations like Constructionline/CHAS.
• Maintain bid library and help teams compile/tender submissions.

Conoscenze

Office management

HR administration

Diary management

Customer service

MS Office proficiency

Discretion & confidentiality

Formazione

IOSH Managing Safely

CIPD Level 3

First aid certification

Strumenti

ERP systems

CRM systems

Document management system

Descrizione del lavoro

WCI Group in Wiveliscombe is seeking an Office Manager to consolidate business-support duties across customer service, HR admin, insurance, facilities, and more.

You'll report to a Director and collaborate with the Operations team to support all four divisions, freeing Directors and engineers to focus on clients and project delivery.

This full-time role offers autonomy to shape office processes with hands-on responsibilities and training on our management systems.