Clerical Support Officer

Betsi Cadwaladr University Health Board; Bangor; Sur place; GBP 20 000 - 25 000; Plein temps

Résumé du poste

Betsi Cadwaladr University Health Board (BCUHB) North Wales seeks an experienced clerical support officer to assist the locality-based Facilities team. You will help manage day-to-day administrative tasks for 500+ staff and ensure priorities are delivered accurately and on time.

The role requires strong MS Office skills, the ability to work independently, and a commitment to high-quality service. Welsh language ability is desirable, with both Welsh and English speakers welcome.

Qualifications

• Good working knowledge of Microsoft Office, Word / Excel.
• Experience with office procedures and deadlines.
• Able to communicate effectively with internal and external stakeholders.

Responsabilités

• Provide a comprehensive clerical support service to the Facilities team.
• Supervise Clerical Assistants and support the Senior Admin & Clerical staff.
• Cover in the absence of senior staff during leave or busy periods.

Connaissances

MS Office

Word/Excel

Formation

NVQ Level 3

General Education

Outils

Oracle

Allocate Opitma

Description du poste

Job Overview

BETSI CADWALADR UNIVERSITY HEALTH BOARD

Job Overview

PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY BETSI CADWALADR UNIVERSITY HEALTH BOARD

To provide an effective comprehensive clerical and office support service to the locality based Facilities team, supporting their day-to-day responsibilities to ensure that priorities are delivered accurately, timely and effectively.

Communicates with organisations and individuals from outside of the Health Board

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply

Main duties of the job

To provide an effective comprehensive clerical support service to the locality based Facilities team which look after a staff group of 500+ staff in the West.

To provide day to day supervision and co-ordination of the Clerical Assistants and to support the Senior Admin & Clerical Support Officer.

To provide cover in the absence of the Senior Admin & Clerical Support Officer and other clerical staff during annual leave, sickness and other busy periods.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed Job Description And Main Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents.

Person specification

Knowledge

Essential Criteria

• Good working knowledge of Microsoft Office, Word / Excel

Desirable criteria

• Oracle, Allocate Opitma

Qualifications

Essential criteria

• Good general Education
• NVQ Level 3 or equivalent experience

Desirable criteria

• ECDL

Experience

Essential criteria

• Relevant experience of providing comprehensive clerical / administrative service
• Familiar with office procedures and deadlines

Desirable criteria

• Previous experience of working within the NHS or in a healthcare setting

Skills

Essential criteria

• Excellent communication skills
• Excellent organisational skills
• Excellent customer care skills
• Ability to work unsupervised and make decisions
• Ability to prioritise workload
• Able to use judgement and initiative to deal with difficult / sensitive situations

Desirable criteria

• Ability to speak Welsh
• typing skills, Minute taking