Office & Case Management Coordinator (Maternity Cover)

Scottish Borders Rape Crisis Centre; Galashiels; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Training and development

Supportive workplace

Key role in specialist organisation

Job summary

Scottish Borders Rape Crisis Centre is seeking an organised Office Administrator on a maternity cover basis. The role will keep the Centre and organisational systems running smoothly and serve as a central contact for survivors and partner organisations.

You will handle general administration, referrals, and manage the case management database, while supporting GDPR, HR processes and team-wide administrative tasks.

Qualifications

• Experience of working with and maintaining effective office systems.
• Strong organisational skills and the ability to prioritise a varied workload.
• Good communication skills and the ability to work effectively with a wide range of people and organisations.
• A good working knowledge of IT, alongside an understanding of data protection and GDPR processes.

Responsibilities

• General office administration.
• Managing referrals and the case management database.
• Data collection and reporting.
• Supporting GDPR and HR processes.
• Providing administrative support across the wider team.

Skills

Organised

Strong organisational skills

Good communication skills

Tools

Case management database

IT literacy

Job description

Scottish Borders Rape Crisis Centre is seeking an organised Office Administrator on a maternity cover basis. The role will keep the Centre and organisational systems running smoothly and serve as a central contact for survivors and partner organisations.

You will handle general administration, referrals, and manage the case management database, while supporting GDPR, HR processes and team-wide administrative tasks.