Office-Based Sea Freight Operations Lead - Export & Customs

Confidential; England; On-site; GBP 19,000 - 30,000; Full time

Job summary

Confidential is seeking a Sea Freight Operator to coordinate export ocean shipments end-to-end. You will manage bookings, documents, and customer requirements in a fast-paced freight forwarding environment, ensuring accuracy and service levels.

You will prepare quotations, review bookings, coordinate with lines and agents, and manage export documentation while updating customers on progress and maintaining audit-ready records.

Qualifications

• Experience in sea freight operations within a freight forwarding environment.
• Strong export documentation and customs knowledge.
• Good commercial awareness with strong attention to detail.

Responsibilities

• Prepare accurate export sea freight quotations aligned with customer needs and margins.
• Receive, review and process export bookings with complete shipment details.
• Coordinate with shipping lines, hauliers, warehouses and overseas agents.
• Produce and check export docs including Bills of Lading and manifests.
• Monitor progress and proactively update customers and partners.
• Finalise shipment files ensuring costs and profitability targets are met.
• Submit files and invoices to Accounts per company procedures.
• Handle calls and emails professionally, resolving queries promptly.
• Maintain records in the freight operating system and ensure audit compliance.

Skills

Sea freight operations

Export documentation

Commercial awareness

Attention to detail

Prioritise workload

Written and verbal communication

Freight forwarding

Job description

Confidential is seeking a Sea Freight Operator to coordinate export ocean shipments end-to-end. You will manage bookings, documents, and customer requirements in a fast-paced freight forwarding environment, ensuring accuracy and service levels.

You will prepare quotations, review bookings, coordinate with lines and agents, and manage export documentation while updating customers on progress and maintaining audit-ready records.