Sea Freight Operations Lead: End-to-End Shipments

Confidential; Shepperton; On-site; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Office-based role with occasional work

Annual leave 21 days + bank holidays

Holiday entitlement up to 25 days

Incremental holidays up to 28 days

Job summary

Confidential is seeking an experienced Sea Freight Coordinator in Shepperton to manage end-to-end sea freight imports and exports, coordinating with shipping lines, customers, hauliers and agents to ensure smooth cargo movement and compliant documentation.

The ideal candidate has a minimum of 4 years in freight forwarding, strong sea freight operations knowledge, and a solid understanding of CDS and customs procedures. Multimodal experience is a plus.

Qualifications

• Minimum 4 years' experience within freight forwarding.
• Solid Sea Freight experience in imports/exports.
• Experience managing shipments from start to finish.
• Good working knowledge of CDS and customs procedures.
• Experience across additional freight modes such as Road Freight and Air Freight is a plus.
• Experience handling multimodal imports and exports.

Responsibilities

• Manage Sea Freight import and export shipments from start to finish.
• Coordinate bookings with shipping lines, carriers, hauliers and overseas agents.
• Manage the full shipment lifecycle from initial booking through to final delivery.
• Liaise with customers to provide shipment updates and resolve operational queries.
• Prepare and manage all relevant Sea Freight documentation.
• Coordinate collection, shipping and delivery arrangements.
• Monitor shipment progress and proactively manage any delays or exceptions.
• Liaise with overseas agents and international partners to ensure smooth shipment movements.
• Manage customs requirements and ensure shipments comply with current procedures.
• Complete and manage customs declarations using CDS.
• Ensure all customs and shipping documentation is accurate and completed within required timescales.
• Maintain accurate shipment records and update internal systems throughout the shipment lifecycle.
• Deal with customer queries and provide a high level of service throughout the shipment process.
• Manage multiple shipments and competing priorities while maintaining accuracy.

Skills

Sea Freight operations

Shipment coordination

Documentation handling

CDS knowledge

Attention to detail

Communication skills

Tools

CDS

Job description

Confidential is seeking an experienced Sea Freight Coordinator in Shepperton to manage end-to-end sea freight imports and exports, coordinating with shipping lines, customers, hauliers and agents to ensure smooth cargo movement and compliant documentation.

The ideal candidate has a minimum of 4 years in freight forwarding, strong sea freight operations knowledge, and a solid understanding of CDS and customs procedures. Multimodal experience is a plus.