Office Assistant - Practice

Virtua Health; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Eine etablierte Gesundheitseinrichtung sucht nach einem engagierten Mitarbeiter im medizinischen Büro, der die Patientenversorgung unterstützt. In dieser Rolle sind Sie verantwortlich für die Terminplanung, die Bearbeitung von Anrufen und die Verwaltung von Abrechnungsinformationen. Sie werden Teil eines dynamischen Teams, das sich der Verbesserung der Gesundheit der Gemeinschaft widmet. Wenn Sie über hervorragende Kommunikationsfähigkeiten und eine Leidenschaft für den Kundenservice verfügen, ist dies die perfekte Gelegenheit für Sie, in einem unterstützenden Umfeld zu arbeiten und einen positiven Einfluss auf das Leben der Menschen zu haben.

Qualifications

• Starke Kommunikations- und Kundenservicefähigkeiten sind erforderlich.
• Erfahrung im medizinischen Büro ist von Vorteil, aber nicht zwingend erforderlich.

Responsibilities

• Verantwortlich für die Terminplanung und Registrierung von Patienten.
• Durchführung von Abrechnungsfunktionen und Erfassung von Zahlungen.
• Schulung und Anleitung von Büroassistenten bei Bedarf.

Skills

Kommunikationsfähigkeiten

Kundenservicefähigkeiten

Multitasking

Computerkenntnisse

Education

High School Diploma oder gleichwertig

Job description

At Virtua Health, we exist for one reason – to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between – we are your partner in health devoted to building a healthier community.

If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment.

In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations, we're committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through our Eat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics.

Location: Camden - 1800 Davis Street

Employment Type: Employee

Employment Classification: Regular

Time Type: Full time

Work Shift: 1st Shift (United States of America)

Total Weekly Hours: 40

Additional Locations:

Summary

Job Information: Performs medical office duties including verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering all billing information into system.

Collects co-pays and performs pre-certifications and filing.

Position Responsibilities

• Answers and screens phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate.
• Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.
• Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.
• Responsible for preparing referrals and obtaining pre-certifications as required.
• May train and direct office assistants at sites, including preparation of work and training schedules. Acts as office resource and mentoring role model.

Position Qualifications Required / Experience Required

Excellent communication and customer service skills.

Must have strong multi-tasking abilities and computer literacy.

0-2 years Medical Office experience.

Required Education

HS diploma or equivalent.