Office Coordinator (4 days per week)

TN United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An inspiring opportunity awaits at a leading children’s food and lifestyle brand for an Operations & Office Coordinator. This dynamic role involves managing logistics, office operations, and customer service, ensuring smooth day-to-day functioning. Ideal for those who thrive in fast-paced environments and enjoy multitasking across various departments, this position offers a chance to be part of a vibrant team that values collaboration and innovation. If you are self-motivated and organized, this role could be your next exciting step in your career.

Qualifications

• Experience in office management and coordination.
• Ability to manage multiple tasks and prioritize effectively.

Responsibilities

• Process and log UK orders, ensuring timely delivery.
• Oversee daily office operations and manage supplies.
• Handle customer service inquiries through Zendesk.

Skills

Organizational Skills

Customer Service

Office Management

Logistics Coordination

Education

High School Diploma

Bachelor's Degree (Preferred)

Tools

Zendesk

Job description

Social network you want to login/join with:

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Client:

Inspiring Interns

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

0687f37a00c4

Job Views:

13

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

About you:
Our exciting leading children’s food & lifestyle brand has an exciting opportunity for a highly organized & adaptable Operations & Office Coordinator to join its fast-paced and dynamic business.

The ideal candidate has a natural ability to juggle a varied workload and will enjoy supporting different aspects of the company and brand, including Marketing, Digital, Social, Logistics, Finance & Sales. You will be self-motivated, reliable, and love collaborating with an energetic and hardworking team.

About the role:

Operations (40%-50%)

Operations Overview:

• Processing and logging all UK orders, liaising with logistics teams to ensure timely delivery.
• Matching proof of deliveries for all orders, following up on delays.
• Authorising incoming invoices, ensuring correct billing for stock and logistics, and reporting discrepancies.
• Transferring Chep pallets weekly.

Admin (50-60%)

Office Management & Coordination

• Overseeing daily office operations, maintaining supplies, answering phones, arranging transportation, and handling ad-hoc tasks.
• Managing incoming and outgoing post.
• Liaising with utility/IT providers and arranging maintenance.

Customer Service

• Managing Zendesk: filtering and responding to tickets from email, website, and social media (queries, partnerships, sales).
• Processing product complaints and liaising with manufacturers.
• Logging complaints monthly and reporting trends to the team.

HR Admin

• Updating attendance and holiday logs.
• Maintaining employee and asset records.