Office Assistant - Part Time

Williams Lea; Newport; On-site; GBP 13,000 - 15,000; Part time

Benefits offered by this job

25 days holiday

Salary sacrifice schemes

Retail vouchers

Life Assurance

Private Medical Insurance

Dental Insurance

Health Assessments

Cycle-to-work scheme

Discounted gym memberships

Referral Scheme

Job summary

Williams Lea is hiring a part-time Office Assistant in Newport, South Wales. The role offers 20 hours per week (4 hours per day), on-site work with a starting salary of £13,987.13 per annum, plus benefits.

The Office Assistant reports to the Office Manager and will support mail services, post handling, and general administrative tasks. Key duties include SLA-based mail processing, courier management, inbox queries, and general office support.

Qualifications

• Deal with mail, post, and general office tasks within expected SLAs.
• Proficiency with Microsoft Word and Excel is beneficial.
• Ability to work on-site and manage time effectively.

Responsibilities

• Handle mail services: sorting, scanning, distributing within SLAs.
• Process incoming mail and all tracked/courier deliveries; manage outgoing post.
• Respond to inbox queries and liaise with clients.
• Maintain office equipment and assist with Office Services tasks.
• Ensure deadlines are met and post deadlines SLAs are observed.

Job description

Office Assistant – Part Time Salary: £13,987.13 per annum, plus company benefits Location: Newport, South Wales, NP10 8UH Contract: Part Time, Permanent Shifts: 20 hours per week, 4 hours per day (exact hours can be discussed) Work model: Fully on-site

Williams Lea seeks a part time Office Assistant to join our team! Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms.

Williams Lea employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.

Purpose of role

The role of the Office Assistant is a key position in providing services to our client and reporting to the Office Manager.

Key Responsibilities

• Deal with all functions of Mail services, sorting, scanning, distributing around the office within SLAs.
• Dealing with all incoming special, signed for, tracked, hand deliveries and courier deliveries.
• Dealing with all outgoing post, collecting from around the office, booking on systems.
• Deal with day to day queries from the inbox and liaise with the client.
• General maintenance of copiers
• Assist with other tasks within the Office Services team.
• Ensuring that the post deadlines are kept to and SLAs met.
• General maintenance of general office equipment
• Assisting with moving and transportation of boxes around the office
• Booking Couriers, Royal Mail Track and Trace
• Dealing with inbox request
• Dealing with printing of outgoing post.

Personal attributes: Ability to operate at all levels within the organisation Good communication skills Confident and with a professional, business-like manner Ability to work under pressure, maintaining accuracy and delivering against timescales Team player, consistently in tune with the aims and objectives of the business Excellent time management and organisational skills Ability to carry out delegated functions/tasks/projects High level of confidentiality in management of staff Able to meet deadlines and priorities tasks An understanding of an employer’s statutory and 'best practice’ Health & Safety requirement Strong administration skills and fully conversant with Microsoft packages such as Word and Excel

Rewards and Benefits

• 25 days holiday, plus bank holidays (pro-rata for part time or fixed term roles)
• Salary sacrifice schemes
• Retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
• Life Assurance
• Private Medical Insurance
• Dental Insurance
• Health Assessments
• Cycle-to-work scheme
• Discounted gym memberships
• Referral Scheme

Equality and Diversity

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.

View our Privacy Notice https://www.williamslea.com/privacy-statement

Longevity driven by innovation

In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years. Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments. We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.