Office Assistant

The Best Connection; Leicester; On-site; GBP 25,000 - 29,000; Full time

Benefits offered by this job

Onsite parking

Canteen facilities

28 days annual leave (pro-rata)

Job summary

The Best Connection is seeking an Office Assistant for a maternity cover role at a client site in LE7, Leicester. The position requires driving to site due to lack of public transport, with a welcoming team and supportive environment.

The role offers training weeks at 26.5 hours, then full-time 37.5 hours per week, and a pay rate of £13.50 per hour. Key duties include handling internal/external communications, responding to client queries, coordinating commercial and military dispatches, and

Qualifications

• Provide general administrative support to ensure the smooth running of the office.
• Act as a key point of contact for internal and external communications.
• Deal with client queries and complaints professionally.

Responsibilities

• Act as a key point of contact for internal and external communications.
• Deal with client queries and complaints, escalating as needed.
• Coordinate dispatches and update clients on weekly shipments.
• Organise import and export shipments for suppliers.
• Rename, match and process delivery notes and invoices.
• Prepare clock-in cards and accurately calculating total hours worked.
• Provide general administrative support to ensure smooth office operations.

Skills

Communication

Administrative support

Customer service

Attention to detail

Job description

Our client based in LE7, is one of the UK's largest independent suppliers of vehicle seats looking for an experienced Office Assistant to join their friendly and welcoming team on a maternity cover contract, the ideal candidate should be able to drive to site as their is no public transport route. This is an excellent opportunity to join a well-established company that offers a supportive working environment and a great team atmosphere.

Hours & Pay

• £13.50 per hour
• 37.5 hours per week
• The first two weeks will be training at 26.5 hours per week
• Full-time hours of 37.5 hours per week thereafter

Key Responsibilities

• Act as a key point of contact for internal and external communications, including emails, telephone calls and post.
• Deal professionally with client queries and complaints, ensuring these are appropriately handled or escalated to relevant management.
• Act as the main point of contact for commercial and military dispatches, keeping clients and relevant teams updated on weekly dispatches and returns.
• Organise import and export shipments for suppliers bringing goods into the facility.
• Rename, match and process delivery notes and invoices.
• Prepare clock-in cards, accurately calculating total hours worked.
• Provide general administrative support to ensure the smooth running of the office

Other benefits of working for this client include

• Ongoing training and development throughout your career
• Friendly team where you are made to feel welcome
• Onsite parking
• Canteen facilities

Benefits of Working with The Best Connection

• Potential for long-term assignments or permanent roles
• 28 days paid annual leave (pro-rata, including statutory holidays)
• Weekly pay
• Access to the Perks at Work scheme
• Online payslips
• Pension contributions