Office & Dispatch Administrator - Maternity Cover

The Best Connection; East Midlands; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Onsite parking

Canteen facilities

Weekly pay

Training and development

28 days paid annual leave (pro-rata)

Pension contributions

Online payslips

Job summary

The Best Connection is seeking an Office Assistant on a maternity cover contract at LE7. The role requires you to drive to site as there is no public transport route.

The position is full-time at 37.5 hours per week with training in the first two weeks at 26.5 hours. Key duties include handling internal/external communications, addressing client queries and complaints, coordinating dispatches, and managing administration such as invoices and clock-ins.

Qualifications

• Proven ability to act as point of contact for internal/external communications.
• Handle client queries and complaints professionally and escalate when needed.
• Organise shipments and manage invoices and delivery notes.

Responsibilities

• Act as a key point of contact for internal and external communications, including emails, telephone calls and post.
• Deal professionally with client queries and complaints, ensuring these are appropriately handled or escalated to relevant management.
• Act as the main point of contact for commercial and military dispatches, keeping clients and relevant teams updated on weekly dispatches and returns.
• Organise import and export shipments for suppliers bringing goods into the facility.
• Rename, match and process delivery notes and invoices.
• Prepare clock-in cards, accurately calculating total hours worked.
• Provide general administrative support to ensure the smooth running of the office

Skills

Customer communication

Organisational skills

Administrative support

Problem solving

Job description

The Best Connection is seeking an Office Assistant on a maternity cover contract at LE7. The role requires you to drive to site as there is no public transport route.

The position is full-time at 37.5 hours per week with training in the first two weeks at 26.5 hours. Key duties include handling internal/external communications, addressing client queries and complaints, coordinating dispatches, and managing administration such as invoices and clock-ins.