Office Administrator & Claims Operations Executive

TN United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the insurance sector is seeking an Office Administrator & Claims Operations Executive in London. This role involves providing administrative support, managing claims processes, and ensuring compliance with health and safety regulations. The ideal candidate will have strong communication skills and experience in administrative roles, particularly in claims environments. Join a dynamic team and contribute to efficient office operations while liaising with various stakeholders.

Qualifications

• Experience in administrative support, preferably in insurance or claims environments.
• Strong written and verbal communication skills in English and Korean.

Responsibilities

• Provide administrative and operational support for efficient office management.
• Assist claims handlers with documentation processing and organisation.
• Maintain office health and safety compliance documentation.

Skills

Communication

Organisational

Problem Solving

Tools

Office Software

Job description

Office Administrator & Claims Operations Executive, London

Client: NorthStandard

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 0756ace1c371

Job Views: 3

Posted: 17.05.2025

Expiry Date: 01.07.2025

Job Description:

The Office Administrator & Claims Operations Executive provides comprehensive administrative and operational support to ensure efficient office management and effective claims handling. This role serves as a critical liaison between claims handlers, the Director, and external stakeholders while maintaining smooth day-to-day operations.

What will you be doing?

Key responsibilities will include:

• Office Administration
• Arrange, review, and negotiate service contracts relating to cost-effective running and maintenance of the office, including telecoms and office supplies.
• Coordinate office cleaning services, check and maintain standards to comply with security protocols.
• Assist with the induction of new staff, ensuring relevant documentation is maintained, and liaise with IT to ensure devices and technology are ready for the new starters.
• Coordinate meetings (including rooms), prepare agendas and presentation materials, and document meeting minutes.
• Organise travel arrangements and accommodation for staff and visitors, including logistics for international visitors.
• Collaborate with the communications team to prepare invitations/brochures, including gifts, pop-up stands etc.
• Assist with troubleshooting of system breakdowns and disruptions with IT.
• Claims Support
• Assist claims handlers with documentation processing and organisation
• Handle minor claims under the supervision of the Director and/or claims handlers
• Process invoices for office management and claims.
• Assist with basic bookkeeping and accounting tasks.
• Manage staff expenses paid by corporate/personal credit cards.
• Assist payroll with any salary issues or staff tax liability queries locally.
• Support budget tracking and reporting.
• Health & Safety
• Maintain office health and safety compliance documentation and first aid boxes
• Coordinate regular safety inspections and equipment checks
• Support emergency preparedness and response planning
• About you

Skills/Qualifications/Experience

• Strong written and verbal communication skills in English and Korean.
• Experience in administrative support, preferably in insurance or claims environments.
• Proficiency in office software applications.
• Excellent organisational and multi-tasking abilities.
• Ability to maintain confidentiality and work with sensitive information.
• Detail oriented with problem solving capabilities.