Office Administrator

Netmatters Ltd.; Wymondham; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Living Wage Employer

Health insurance

Holiday entitlement

Job summary

Netmatters is seeking an Office Administrator to join the team in Wymondham. The role focuses on supporting daily operations, greeting clients, coordinating meetings, and ensuring smooth administrative processes.

A friendly, professional demeanor and strong organisational skills are essential. We offer a value-driven workplace with a strong emphasis on work-life balance, ongoing staff development, and opportunities to contribute across multiple sites.

Qualifications

• Excellent telephone manner
• Welcoming and personable personality
• Organised mindset
• Flexibility to handle a variety of different tasks
• Willingness to get involved and learn
• Diligence with a keen eye for detail
• Able to achieve results
• Consistency
• Full Drivers Licence

Responsibilities

• Reception duties; greeting clients, staff and other professionals
• Prepping meeting rooms ahead of customer meetings
• Making drinks for clients and meeting attendees
• Telephone answering
• Maintaining office and grocery supplies
• Providing administrative assistance to the business
• Ensuring all kitchens are fully stocked each morning ready for the day
• General tidying/cleaning duties as required to maintain a nice working environment for all
• Looking after the office plants
• Calling customers to follow up on overdue invoices (debt chasing)
• Assisting in coordinating improvements/changes across our sites
• Anything else that is required by the Department / Business to help maintaining our Company objectives and values

Skills

Telephone etiquette

People-oriented

Organised

Flexible

Willingness to learn

Job description

Office Administrator

We are looking for a dedicated Office Administrator to join our accomplished team here at Netmatters as we embark on many new projects and challenges.

We are looking for a dedicated Office Administrator to join our accomplished team here at Netmatters as we embark on many new projects and challenges.

About our values (How we work)

Netmatters is dedicated to the welfare and development of all our team members. We want everyone to enjoy a good work life balance and we go above and beyond to ensure this happens. Health and wellbeing are a high priority for us.

Team is at the core of our “Values ” and we strive to deliver a positive end to end experience for all including clients and suppliers.

As an ambitious company, we are continuing to grow bringing both challenges and opportunities keeping things interesting.

Being a conscientious company, we take our responsibilities to the wider community very seriously. We contribute to charities and organize fun sponsored events so all team members can get involved. After years of work, we have achieved carbon neutrality and are now working to take this further.

We are proud to be an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief or marital status. The Netmatters TRUE Values approach sums up our belief that everyone has the right to be who they are, and to be that person at work.

We're an accredited Living Wage Employer because we believe a hard day's work deserves a fair day's pay.

What you should bring

Great telephone manner

Welcoming and personable personality

Organised mindset

Flexibility to handle a variety of different tasks

Willingness to get involved and learn

Diligence and a keen eye for details

Able to achieve results

Consistency

A Full Drivers Licence

Some specifics of the role

Reception duties; greeting clients, staff and other professionals

Prepping meeting rooms ahead of customer meetings

Making drinks for clients and meeting attendees

Telephone answering

Maintaining office and grocery supplies

Providing administrative assistance to the business

Ensuring all kitchens are fully stocked each morning ready for the day

General tidying/cleaning duties as required to maintain a nice working environment for all

Looking after the office plants

Calling customer to follow up on overdue invoices (debt chasing)

Assisting in coordinating improvements/changes across our sites

Anything else that is required by the Department / Business to help maintaining our Company objectives and values

Hours

40 hours per week - Monday - Friday

All applicants must have the Right to Work in the UK.

What We Offer To You

• A competitive Salary with frequent salary reviews to ensure you are rewarded properly.
• Parking available for all staff at all locations.
• Recognition for exceptional performance through monthly Notable awards with monthly prizes awarded to the ‘Notable of Notables'.
• End of year awards ceremony where winners receive recognition and a well-earned prize including vouchers and perhaps your favourite beverage.
• Real advancement opportunities for any technical or managerial aspirations you may have.
• The opportunity to be a part of something great and thoroughly enjoyable .
• A collaborative environment that is both challenging and supportive .
• A structured workflow to promote mental health that allow s you to focus on the task at hand while also allowing you to leave work at work when you’ve finished for the day .
• Enhanced Maternity and Paternity Packages.
• Parental Returners Programme.
• We strive to make sure all our staff have a good work /life balance so all flexible working requests will be considered.
• 33 days holiday (including bank holidays) rising to 35 days in recognition of 5 years service, 38 days in recognition of 10 years service, and 39 days in recognition of 15 years service.
• The option to buy and sell holiday .
• Outside seating area with BBQ ’s.
• I nhou se gym and showers 24/7 (Wymondham office Only).
• Vitality private health insurance to ensure the best physical and mental well-being of all employees.
• Access to Aviva Smart Health tooffer a convenient way to connect to the tools you need to manage your health and wellbeing. It offers unlimited access to a suite of six services; a 24/7 UK-based GP, Best Doctors, mental health support, a health check, access to nutrition consultations and an online fitness programme.
• Electric car scheme available after 12 months of service .
• Free flu jabs every year .
• Free fruit for all to help with your 5 a da y .
• Free a ccess to an amazing confidential p ersonal life coach to promote good mental health .
• Access to Perkbox with free phone insurance, breakdown cover and other great deals .
• Interest free 12-month loans to support you when there are unexpected expenses.
• A comprehensive program of funded events so you can choose to get involved beyond your worki ng day, football, BBQs, running, cycling, nights out and so much more.
• Lunch and Learn Sessions – staff or guest speakers deliver learning sessions on varied topics with lunch provided by us.
• Recognition of life e vents so we celebrate with you.
• Have your say through multiple feedback routes, allowing you to actively shape the Netmatters of the future .
• Co mprehensive development plans to promote personal development whatever your aspirations.
• Open plan offices with break out areas including gaming setups for lunchtime competitions .

Over the last 18 years, we have grown steadily and in a controlled manner, ensuring we always stay TRUE to our values and take pride in our transparency and honesty.

Our mission: to drive exceptional business growth for our clients by combining best advice and practice with a dynamic range of technology solutions.