Office Administrator

Bison Assist Limited; United Kingdom; Remote; GBP 18,000 - 24,000; Full time

Job summary

Bison Assist Limited is seeking an Office Administrator to join their team in a busy risk evaluation environment. The role requires strong administrative background, excellent communication, and the ability to manage multiple tasks with accuracy.

You will handle customer queries, maintain records, and support the Quality Manager and other departments with essential admin tasks while working a standard Monday to Friday schedule.

Qualifications

• The ideal candidate will have a strong administration background and excellent communication skills.
• Ability to work under pressure with attention to detail and accuracy.
• Proficient in MS Office, especially Excel, and highly organised.

Responsibilities

• Checking and saving risk assessment reports and keeping records up to date.
• Liaising with customers by phone and email and updating systems with details.
• General office administration including handling queries and complaints.
• Support the Quality Manager and other departments with admin tasks.

Skills

Administration

Customer service

Communication

Organisational skills

MS Office

Education

NEBOSH General Certificate (desirable)

Tools

MS Office

Excel

Job description

West Court Offices, Park Lane, Allerton Bywater, WF10 2FY

Full-time, Permanent

The business operates Monday to Friday, 9am to 5 pm.

Bison Assist is a leading risk evaluation company, having an opportunity for an exciting position for an Office Administrator to join their team.

The ideal candidate will have strong administration background with excellent communication and organisation skills. You will be a quick learner with a hands-on approach, who will be able to work under pressure. Attention to detail coupled with good IT skills is essential.

Main responsibilities include:

• Checking and saving risk assessment reports
• Liaising with customers over the phone and email
• Keeping records up to date
• General office administration – refreshments, copying, filing
• Resolve all escalated queries and complaints
• Update all customers on any progress on outstanding enquiries
• Accurately update the relevant system with appropriate details
• Ensure all processes are operated in a timely manner
• Assist the Quality Manager and other Head of Departments with all administrative tasks

Candidate requirements:

• NEBOSH General Certificate (desirable, although not essential)
• Strong interest in Health & Safety and willingness to learn
• Excellent communication and customer service skills
• Positive, team-oriented approach
• Highly organised – has the ability to manage own workload efficiently and multitask
• Proficient in MS Office, especially Excel
• Numeric, focused
• A high level of accuracy and attention to detail
• Discretion, for dealing with confidential information
• Very good English skills, both written and verbally
• Ability of working under pressure and meeting strict deadlines
• The ability to work well as part of a team and also on your own
• Team player
• Proactive

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West Court Offices, Park Lane, Allerton Bywater, WF10 2FY

West Court Offices, Park Lane, Allerton Bywater, WF10 2FY