Sales Coordinator

Bison Assist Limited; United Kingdom; Remote; GBP 21,000 - 29,000; Full time

Job summary

Bison Assist Limited is seeking an experienced administrator to join our team in the United Kingdom. The role focuses on delivering efficient office support with a hands-on approach.

You will liaise with customers via phone and email, schedule appointments, maintain CRM records, prepare quotations, and support the Sales Manager and other departments. Strong IT skills and excellent English are essential, as is the ability to work under pressure and meet deadlines.

Qualifications

• Experience in a similar role is desirable but not essential.
• Highly organised with the ability to manage workload efficiently and multitask.
• Good IT skills including Office 365, Word, PowerPoint and Excel.
• A high level of accuracy and attention to detail.
• Discretion in handling confidential information.
• Very good English skills, both written and verbal.
• Ability to work under pressure and meet deadlines.
• Ability to work well in a team and also independently.
• Conscientious, proactive and productive.

Responsibilities

• Liaising with customers over the phone and email.
• Dealing with logistics i.e. adding appointments to the calendar.
• Inputting customers’ details into the CRM and keeping CRM data up to date.
• General office administration.
• Resolve escalated queries and complaints.
• Update customers on progress of outstanding enquiries.
• Preparing and processing quotations.
• Schedule workload on the CRM accurately and update with details.
• Ensure all processes are completed in a timely manner.
• Assist the Sales Manager and other Head of Departments with administrative tasks.

Skills

Administration

Communication

Organisation

IT skills

Tools

Office 365

Microsoft Word

PowerPoint

Excel

Job description

West Court Offices, Park Lane, Allerton Bywater, WF10 2FY

Full-time, Permanent

The business operates Monday to Friday, 9am to 5 pm.

The ideal candidate will have strong administration background with excellent communication and organisation skills. You need to be a quick learner with a hands-on approach, who will be able to work under pressure. Attention to detail coupled with good IT skills is essential.

Main responsibilities include:

• Liaising with customers over the phone and email
• Dealing with logistics i.e. adding appointments to the calendar
• Inputting customers’ details on to CRM and keeping CRM data up to date
• General office administration
• Resolve all escalated queries and complaints
• Update all customers on any progress on outstanding enquiries
• Preparing and processing quotations
• Accurately schedule workload on the CRM system and update with appropriate details
• Ensure all processes are completed in a timely manner
• Assist the Sales Manager and other Head of Departments with all administrative tasks

Candidate requirements:

• Experience in a similar role (desired, but not essential)
• Highly organised – has the ability to manage own workload efficiently and multitask
• Good IT skills including Office 365, Microsoft Word, PowerPoint and Excel
• A high level of accuracy and attention to detail
• Discretion, for dealing with confidential information
• Very good English skills, both written and verbal
• Ability of working under pressure and meeting strict deadlines
• The ability to work well as part of a team and also on your own
• Conscientious, proactive and productive