Office Administrator - Financial Industry

Adecco (Portugal); Newbury; On-site; GBP 23,000 - 29,000; Full time

Job summary

Adecco Group UK & Ireland is seeking a personable and organised administrator to join our friendly professional services team in Newbury. The role involves providing high-quality administrative support and ensuring smooth day-to-day office operations, with training provided where needed.

You will work in a small team, assisting with client communications, diary management and general administration, contributing to a well-run, client-focused environment.

Qualifications

• Experience in administration roles within professional services or similar environments.
• Excellent organisational skills and high attention to detail.
• Confident communication with clients via phone and in person.
• Professionalism, discretion and integrity in all duties.
• Strong Microsoft Office skills (Word, Excel, Outlook).
• Able to manage multiple tasks and prioritise effectively.

Responsibilities

• Welcoming clients and providing a professional first impression.
• Answering and directing incoming telephone calls.
• Scheduling client review meetings and managing diaries.
• Preparing meeting packs and supporting documentation.
• Recording and processing meeting notes.
• Drafting and sending client correspondence.
• Producing suitability and follow-up documentation.
• Managing letters of authority and client records.
• Handling incoming and outgoing post.
• Supporting office projects and general administration duties.
• Assisting with seasonal client communications and events.

Skills

Administration

Organisational skills

MS Office

Multi-tasking

Proactive

Tools

Microsoft Office

Job description

An exciting opportunity has arisen to join a friendly and supportive professional services office. This role is ideal for someone who enjoys providing excellent customer service, has strong organisational skills, and takes pride in delivering high-quality administrative support.

Working as part of a small, close-knit team, you will play a key role in ensuring the smooth day-to-day running of the office, supporting both colleagues and clients.

This position would suit someone with strong administration experience who is looking for a varied role within a professional environment. Experience within financial services would be advantageous but is not essential, as full training will be provided.

Monday-Friday 9am-5pm

Office based in Newbury

Key Responsibilities

• Welcoming clients and providing a professional first impression
• Answering and directing incoming telephone calls
• Scheduling client review meetings and managing diaries
• Preparing meeting packs and supporting documentation
• Recording and processing meeting notes
• Drafting and sending client correspondence
• Producing suitability and follow-up documentation
• Requesting and tracking letters of authority
• Maintaining accurate client records and updating contact details
• Managing incoming and outgoing post
• Assisting with client communications, mailshots and marketing activity
• Supporting office projects and general administration duties
• Assisting with seasonal client communications and events

We are looking for someone who:

• Has previous administration experience
• Possesses excellent organisational skills and attention to detail
• Is confident communicating with clients both over the phone and in person
• Demonstrates professionalism, discretion and integrity
• Has strong Microsoft Office skills
• Can manage multiple tasks and prioritise effectively
• Is proactive, reliable and willing to support the wider team
• Has a positive attitude and strong common sense

What's on Offer

• Friendly and supportive team environment
• Stable office-based role with regular working hours
• Varied workload with no two days the same
• Opportunity to develop new skills and gain experience within a professional services environment

This is an excellent opportunity for a personable and organised administrator looking to join a welcoming team where attitude and team fit are valued just as highly as experience.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.