Office Administrator

The Ivy; Portsmouth; On-site; GBP 18,000 - 24,000; Full time

Job summary

The Ivy in Portsmouth is seeking an organised office administrator to support domiciliary care operations. You will coordinate visits, manage confidential records, and communicate with care workers, clients, and health professionals to ensure smooth service delivery.

Responsibilities include onboarding, HR admin tasks, and assisting with audits and regulatory compliance. This role offers a stable office-based position in Portsmouth with potential for growth.

Responsibilities

• Coordination & Scheduling: Assist with coordinating and scheduling domiciliary care visits using our electronic care planning software.
• Record Management: Maintain accurate, up-to-date, and confidential client and staff electronic records.
• Communication: Liaise professionally with care workers, clients, families, and health and social care professionals.
• Compliance Support: Help ensure all office systems meet regulatory standards and assist with routine audits and reports.
• Onboarding & HR Admin: Support the recruitment process, reference checks, training tracking, and new-starter paperwork.

Job description

• Coordination & Scheduling: Assist with coordinating and scheduling domiciliary care visits using our electronic care planning software.
• Record Management: Maintain accurate, up-to-date, and confidential client and staff electronic records.
• Communication: Liaise professionally with care workers, clients, families, and health and social care professionals.
• Compliance Support: Help ensure all office systems meet regulatory standards and assist with routine audits and reports.
• Onboarding & HR Admin: Support the recruitment process, reference checks, training tracking, and new-starter paperwork.