Office Administrator

Active Care Group; Marlborough; Hybrid; GBP 25,000 - 27,000; Full time

Job summary

Westcountry Case Management is seeking an Office Administrator to join our Teignmouth office. You will support professionals with office and HR admin tasks, formatting reports, filing, updating spreadsheets, scanning and handling phone calls.

The role is 37.5 hours weekly, hybrid working, Monday to Friday. You will be responsible for general typing, proofreading, updating Excel sheets, handling emails, taking minutes, and assisting case managers with information research.

Qualifications

• Experience in administration and office environment (essential).
• Proficiency with keyboard and IT applications (essential).
• Excellent organisational and communication skills (essential).

Responsibilities

• Provide office and HR administration support to professionals.
• Format reports, perform electronic filing, prepare letters and update spreadsheets.
• Answer phones, handle enquiries and manage emails.
• Take and write meeting minutes and organise own workload.
• Maintain good relationships with colleagues and support team members when needed.

Skills

Organisational skills

Communication skills

Work under pressure

Attention to detail

Relationship building

Time management

Proactive thinking

Discretion

Independence

Tools

Outlook

Word

Excel

Job description

Westcountry Case Management - Maximising potential for over 20 years!

Please note as we do not hold a valid company sponsorship licence, we cannot consider applications from candidates requiring a Certificate of Sponsorship.

We have an exciting opportunity for an Office administrator to join us at our Westcountry Case Management Office in Teignmouth, Devon.

Main part of the role will be being a part of a team providing office support to a group of professionals. Assisting the existing staff with office and HR related administration; formatting reports, electronic filing, letters, updating spreadsheets and files, scanning and phone calls.

What you’ll be working:

• Working 5 days a week
• 37.5 Hrs per week - Hybrid working (to be discussed at interview)
• Monday to Friday
• £25,000 - £27,000 DOE

What you’ll be doing:

• General typing as required, proof reading and formatting reports/letters.
• Using excel spread sheets to update information.
• Answering the telephone and taking messages or dealing with enquiries as able.
• Checking and dealing with email enquiries.
• General electronic filing.
• Organise and manage own time according to delegated workload.
• Maintain good working relationships with colleagues at all times.
• Taking and writing up of meeting minutes.
• Researching information for case managers.
• To attend meetings with Office Manager and office staff if necessary.
• Any other reasonable duties as may be required by the Director and Operations Manager.

Experience:

• Experience of working in administration and in an office environment (essential)
• Ability to follow instructions (essential)

Knowledge:

• Must be proficient with keyboard and IT applications (essential)
• Working knowledge of Outlook, Word, Excel (essential)
• Knowledge of health care/legal business (desirable)

Skills (all essential):

• Excellent organisational skills, ability to multi-task
• Excellent oral and written communication skills and ability to professionally represent WCM
• Ability to work under pressure and be flexible as part of a small team
• Attention to detail and deadlines
• Ability to filter information and assess priorities
• Ability to develop and maintain good working relationships at all levels
• Ability to prioritise and manage own workload amid conflicting demands and busy work periods
• Ability to think ahead and anticipate needs before they arise
• Ability to exercise discretion in dealing with confidential or sensitive matters
• Confident and able to work on own initiative and with limited supervision

The post holder will fulfil a specific job but be expected to develop a good understanding of the roles within WCM Ltd and be able to confidently and competently cover for team members when they are absent. For example, the post holder may be asked to assist other team members with answering the telephone, dealing with queries and general administration.

The post holder should expect, on occasion, that they will be required to work flexibly.

Westcountry Case Management is committed to safeguarding and protecting all children, young people and vulnerable adults we work with by implementing a robust safeguarding policy including safer recruitment practices and expects all staff to share this commitment. WE DO NOT HOLD A COMPANY SPONSORSHIP LICENCE, SO CANNOT CONSIDER APPLICATIONS FROM NON-UK NATIONALS.