Administration Assistant

Greater Manchester Mental Health; Wigan; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Evening & weekend pay

Annual leave 27–33 days

Excellent pension

Cycle to work

Salary sacrifice car scheme

Wellbeing programme

Blue Light Card Discounts

Job summary

Greater Manchester Mental Health Foundation Trust is seeking a Team Administrator for the Wigan Admin Teams. This is a full-time 37.5 hour per week role on a 12-month fixed-term contract based in Wigan.

You will provide comprehensive administrative support to the Referral and Assessment Team, including minutes, letters, filing, diary management and general tasks using Word, Excel and Outlook. Strong communication and teamwork are essential.

Qualifications

• Typing/WP RSAII or equivalent or demonstrable experience.
• ECDL NVQ2/GCSE English A-C or equivalent.
• Experience of working in an office environment.
• NHS/healthcare experience preferred.
• Audio Typing experience.

Responsibilities

• Provide confidential admin support to the Referral and Assessment Team.
• Take minutes of meetings and type letters.
• File, diary management and general administrative duties.
• Support service users, clinicians and health professionals.

Skills

Communication skills

Teamwork

Filing systems

Microsoft Office

Education

Typing/WP RSAII or equivalent

ECDL NVQ2 Business Administration GCSE English

Tools

Word

Excel

Outlook

PowerPoint

Job description

Main area Administration Grade Band 2 Contract 12 months (Fixed Term) Hours Full time - 37.5 hours per week (Monday - Friday, 9am - 5pm) Job ref 437-8203054

Site Claire House Town Wigan Salary £25,272 per annum Salary period Yearly Closing 03/09/2026 23:59

Job overview

An exciting opportunity has arisen within the Wigan Admin Teams for a Team Administrator.

We are seeking an enthusiastic and experienced administrator who enjoys working as part of a team and can demonstrate a commitment to delivering a high quality administration support in an efficient and timely manner.

The successful applicant will have excellent communication skills, IT competency in Word, Excel and Outlook and a broad range of administrative experience. You will be part of a team of administrators providingadmin cover to our service users, clinicians and other health professionals.

If you have a flexible approach and the ability to adapt to changing priorities, this will be an excellent opportunity to develop your skills.

Please note - This role is not eligible for sponsorship unless you meet criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024.

Main duties of the job

The Team Administrator will be responsible for providing a comprehensive and confidential administrative support to the Referral and Assessment Team.

The post holder will provide an administrative function to the managers, minute taking of meetings, typing of letters, filing, diary management and other general administrative duties.

Working for our organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over6,400members of staff, who deliver services from more than160locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Detailed job description and main responsibilities

See attached detailed job description and person specification:
Staff benefits

• Pay Enhancements – 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Excellent pension
• Cycle to work scheme
• Salary sacrifice car scheme
• Wellbeing programme
• Blue Light Card Discounts

Person specification

Education / Qualifications

• Typing/WP RSAII or equivalent or demonstrable experience.
• ECDL NVQ2 Business Administration GCSE English grade A-C or equivalent

Experience

• Experience of working in an office environment.
• Audio Typing experience Experience of working within the NHS or related healthcare experience Experience of dealing with members of the public.

Knowledge

• Knowledge of office procedures Familiar with Microsoft Office.
• Knowledge of Powerpoint, Excel, Outlook Awareness of Recovery Model Awareness of children/vulnerable adults guidelines.

Skills & Abilities

• Good verbal and written communication skills. Ability to work as member of a team. Ability to operate and maintain filing systems both manual and electronic. Ability to develop effective interpersonal relationships with colleagues in the health care setting. Ability to communicate effectively in a variety of settings. Able to deal with sensitive issues with tact and diplomacy. Able to present factual information and refer questions to others where appropriate.

Other Requirments

• Ability to demonstrate a positive attitude to service users, carers and other staff. Good time management. Commitment to service development. Commitment to effective team work. Flexible approach to working. Willingness to undertake training appropriate to the post. Demonstrate a commitment to respecting and displaying the Trust Values at all times.

Important Information about working for GMMH:
All positions within the Trust are subject to satisfactory pre-employment checks, for further information on the checks required please visit the NHS Employers website www.nhsemployers.org

The Trust mandates all post holders who require a DBS for their role to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration throughout your employment with GMMH.

The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment.

Use of Artificial Intelligence (AI) when writing job applications

A candidate may utilise the help of AI when writing job application.The assessment of an application is made on its entirety and most times AI-generated content does not fully grasp the context and requirements of the job one applies for thus producing inaccurate and misleading information, especially in the supporting statement section of an application that can lack real life examples of one’s achievements, success and challenges.

We have added a disclaimer to our application process advising that the use of AI is monitored. GMMH reserves the right to follow up with a candidate at the interview on specific responses and those examples used in the supporting statement to explore it further.

Sponsorship

If you are offered a role with us and you require sponsorship, we will check your eligibility in line with the information on the above website. Your offer of employment could be withdrawn if the role is not eligible for sponsorship, and you are not otherwise able to evidence your right to work in the UK.

The Home Office introduces new changes from 22/07/2025 that impact the health and care sector, you may wish to familiarise with it here .

Do you have experience outside the NHS?

We want to attract and retain people with diverse skills and experience, to deliver inclusive healthcare services to our communities.

**Please note, this vacancy may be closed at any time if sufficient applications have been received**

Employer certification / accreditation badges

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

As a service user, relative or carer using our services, sometimes you may need to turn to someone for help, advice, and support.