Customer Service / Sales Administrator

Midco Print & Packaging Ltd; Blaby; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

25 days holiday

Job summary

Midco Print & Packaging Ltd is seeking a Customer Service / Sales Administrator for their Leicester-based operation. The role focuses on converting enquiries into orders, processing orders and providing quotations while coordinating with field sales reps, suppliers and customers.

The successful candidate will bring strong administration and IT skills and a reliable, customer-focused attitude. The position runs Monday to Friday, 9am–5pm, with a highly competitive salary and 25 days holiday.

Qualifications

• Previous experience working in a customer service / sales environment.
• Strong administration skills.
• Excellent customer service skills.
• Good communication skills and excellent telephone manner.
• Excellent IT skills.
• Good commercial awareness.

Responsibilities

• Taking customer enquiries and turning them into orders.
• Processing Orders.
• Producing quotations for customers.
• Liaising with Field Sales Representatives, Suppliers and Customers.
• Chasing suppliers for quotes.

Skills

Customer service

Sales support

Administration

Communication skills

Telephone manner

IT skills

Commercial awareness

Tools

Microsoft Office

Job description

A fantastic opportunity has arisen for a Customer Service / Sales Administrator to join a small, family run business based in Leicester. In return, we offer a highly competitive salary, 25 days holiday.

The Customer Service / Sales Administrator will be responsible for:

• Taking customer enquiries and turning them into orders
• Processing Orders
• Producing quotations for customers
• Liaising with Field Sales Representatives, Suppliers and Customers
• Chasing suppliers for quotes

The successful Customer Service / Sales Administrator will have the following:

• Previous experience working in a customer service / sales environment
• Strong administration skills
• Excellent customer service skills
• Good communication skills and excellent telephone manner
• Excellent IT skills
• Good commercial awareness

The role is system based so it is paramount the successful applicant has excellent attention to detail and good concentration skills.

The hours of work are Monday to Friday, 9am-5pm.