Office Administrator

Willow Care Group; East Midlands; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Supportive working environment

Opportunities for professional development

Competitive salary and benefits

Onsite Parking

Job summary

A dedicated care provider in Derby is seeking an Office Administrator to ensure smooth operations. This role involves administrative support for management and care staff. Ideal candidates will have proven office management experience in healthcare, strong communication skills, and proficiency in Microsoft Office. Join a supportive team dedicated to making a difference in children's lives.

Qualifications

• Proven experience in an administrative or office management role, preferably in healthcare.
• Strong organisational, time management, and communication skills.
• Proficiency in Microsoft Office Suite and database management.

Responsibilities

• Conduct safer recruitment checks including DBS checks and reference verification.
• Schedule and coordinate staff training sessions.
• Maintain and update staff records and office supplies.

Skills

Proven experience in administrative or office management role

Strong organisational and time management skills

Excellent communication and interpersonal skills

Proficiency in Microsoft Office Suite

High level of attention to detail

Ability to work independently and as part of a team

Discretion and confidentiality

Knowledge of HR and financial processes

Job description

Ready to make a difference in children's lives? Download our application form to get started.

Our HR team will review your application and contact suitable candidates

3

Interview Process

Face-to-face or video interview with our management team

4

Enhanced DBS check and reference verification

We are a dedicated and compassionate provider of residential care services for children, committed to creating a safe, nurturing, and supportive environment. Our team in Derby is expanding, and we are looking for a motivated and organised Office Administrator to join us.

Apply now to be part of our dynamic and growing organisation and be a vital part of our mission to provide the best care and operational excellence for the children and young people we serve.

Job Summary

The Office Administrator will play a crucial role in ensuring the smooth and efficient operation of our Derby office. You will be responsible for a variety of administrative tasks, supporting our management team and care staff, and contributing to the overall success of our residential care services.

Duties and Responsibilities

• Conduct safer recruitment checks, including DBS (Disclosure and Barring Service) checks and reference verification.
• Post job vacancies on job boards, company website, and social media platforms.
• Schedule and coordinate staff training sessions and ensure all mandatory training is up to date.
• Maintain and update staff records, including qualifications, certifications, and training logs.
• Action and follow up on property maintenance requests to ensure a safe and well-maintained environment.
• Schedule and manage gas and electric certifications for residential homes to comply with safety regulations.
• Organise and track regular maintenance and servicing for company vehicles.
• Monitor and replenish office supplies and manage inventory.
• Assist in the preparation of budgets and financial reports.
• Coordinate events and activities for staff and residents.
• Maintain confidentiality of sensitive information, adhering to GDPR regulations.
• Update and manage the company’s social media profiles and website content.
• Assist with the coordination of resident admissions and discharges.
• Assist with IT-related tasks, such as setting up new users and troubleshooting basic issues.
• Assist with the onboarding process for new hires, including preparation of orientation materials and welcome packs.
• Coordinate pre-employment health checks and other required assessments.
• Maintain and update the applicant tracking system and recruitment databases.
• Schedule interviews and communicate with candidates regarding their application status.
• Prepare recruitment reports and metrics as required.
• Manage correspondence with job applicants, including acknowledgment and rejection letters.

Qualifications and Skills

• Must have proven experience in an administrative or office management role, within the care or healthcare industry
• Strong organisational and time management skills with the ability to prioritise tasks effectively.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and experience with database management.
• High level of attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Discretion and confidentiality in handling sensitive information.
• Knowledge of HR and financial processes is an advantage.
• Familiarity with safeguarding policies and procedures is desirable.

What We Offer

• A supportive and inclusive working environment.
• Opportunities for professional development and career progression.
• Competitive salary and benefits package.
• Onsite Parking
• Day Shift Monday to Friday 9am to 5pm

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.