Office Administrator

TN United Kingdom; Banbury; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading company in Banbury is seeking a proactive Administrator to support their Client Managers. This role involves managing client interactions, processing invoices, and ensuring smooth office operations. The ideal candidate will be organised, confident, and passionate about delivering excellent customer service.

Benefits

Company pension scheme

In-house training programmes

Employee assistance program - Health Assured

Yearly Xmas dinners and Summer Party

Qualifications

• Confident and motivated individual.
• Experience in administrative roles preferred.

Responsibilities

• First point of contact for clients, handling calls and emails.
• Processing invoices and payments.
• Booking meetings for Directors and Client Managers.

Skills

Organisational skills

Proactivity

Customer service

Tools

QuickBooks

Virtual Cabinet

Job description

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Are you organised, proactive, and passionate about delivering excellent customer service? Our client is seeking a confident and motivated Administrator to join their friendly team supporting both their Banbury and Bicester offices.

About the Role:

This is a varied administrative role providing essential support for Client Managers. You’ll be the first point of contact for many clients—both in person and online—and will play a key role in the smooth day-to-day running of the business.

Key Responsibilities:

• Meet and greet visitors, clients, and prospects professionally
• Handle incoming phone calls, post, and emails in the admin inbox
• Make outbound calls to clients regarding onboarding documents and outstanding payments
• Book meetings into Directors’ and Client Managers’ diaries
• Process invoices and payments via QuickBooks
• Record and scan client paperwork and electronically file using Virtual Cabinet
• Liaise with HMRC and newly signed clients to gather key documentation
• Share approved documents with Companies House and clients as required

Benefits:

• Company pension scheme
• In-house training programmes
• Employee assistance program - Health Assured
• Yearly Xmas dinners and Summer Party

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