Office Admin & Front Desk Coordinator

Oakland Care; London Borough of Redbridge; On-site; GBP 21,000 - 26,000; Full time

Job summary

Oakland Care is seeking an organised Administration Assistant to provide high-quality administrative support to the Business Administration Manager in a dynamic care home environment. You will be the first point of contact for visitors, relatives and staff, helping ensure a welcoming, professional experience.

The role covers recruitment screening, payroll assistance, purchase orders, reconciliations, and office management, with a focus on compliance and smooth operation across departments.

Qualifications

• 1+ year of experience in office administration.
• Proficient in MS Word, Excel and Outlook.
• Strong communication and customer service skills.
• Ability to manage multiple tasks and meet deadlines.

Responsibilities

• Provide high-quality administrative support to the Business Administration Manager.
• Act as first point of contact for visitors and relatives, ensuring a professional experience.
• Support safe recruitment processes and staff screening.
• Handle employee and resident lifecycle administration.
• Assist with payroll administration and payroll deadlines.
• Raise purchase orders and reconcile accounts including invoices and petty cash.
• Support the Reception team with visitor sign-in and coverage.
• Manage incoming calls, emails and general enquiries.
• Build relationships with residents, staff, relatives and visitors.
• Deliver efficient and effective office management services.

Skills

Organization

Multitasking

Communication

Customer service

Time management

Flexibility

IT skills

Tools

Microsoft Word

Excel

Outlook

Job description

Oakland Care is seeking an organised Administration Assistant to provide high-quality administrative support to the Business Administration Manager in a dynamic care home environment. You will be the first point of contact for visitors, relatives and staff, helping ensure a welcoming, professional experience.

The role covers recruitment screening, payroll assistance, purchase orders, reconciliations, and office management, with a focus on compliance and smooth operation across departments.