Ocean Import Operations Coordinator

Noatum Logistics; Birmingham; On-site; GBP 22,000 - 30,000; Full time

Job summary

Noatum Logistics in Birmingham is seeking an ambitious Operations Coordinator for a 12-month maternity cover. You will manage ocean import shipments, arrange collections from suppliers and monitor progress to port or customer door, and ensure timely communication with clients.

The role requires strong written and verbal communication, problem solving, and a team-focused, customer-service mindset, with training provided on our in-house systems.

Qualifications

• Experience with ocean import processes.
• Strong communication and interpersonal skills.
• Customer service oriented with ability to follow service standards.

Responsibilities

• Coordinate ocean import shipments from supplier to arrival.
• Arrange collections and monitor shipments to port or customer door.
• Respond to customer requests promptly per service standards.
• Provide training on in-house system and internal/external communications.
• Understand and apply Minimum Service Standards.

Skills

Ocean import knowledge

Customer service

Communication

Problem solving

Team player

Interpersonal skills

Job description

Noatum Logistics in Birmingham is seeking an ambitious Operations Coordinator for a 12-month maternity cover. You will manage ocean import shipments, arrange collections from suppliers and monitor progress to port or customer door, and ensure timely communication with clients.

The role requires strong written and verbal communication, problem solving, and a team-focused, customer-service mindset, with training provided on our in-house systems.