Ocean Import Operations Account Manager

White Recruitment Construction; Wythenshawe; Hybrid; GBP 32,000 - 40,000; Full time

Benefits offered by this job

Profit Share Scheme

Annual Bonuses

Enhanced Benefits Package

25 days' annual leave

Hybrid working

Job summary

Ocean Import Operations / Account Manager based in Manchester (Wythenshawe) is a full-time hybrid role offering up to £36,000 with room for negotiation based on experience. The position requires a minimum of 2 years’ freight forwarding experience, with strong sea freight and import operations background.

Key duties include managing end-to-end ocean import shipments, coordinating with overseas agents and shipping lines, handling documentation and customs clearance, and maintaining customer and

Qualifications

• Minimum 2 years' freight forwarding experience.
• Strong background in ocean import operations and sea freight.
• Experience coordinating with shipping lines, overseas agents and customers.

Responsibilities

• End-to-end ocean import shipments from booking through delivery.
• Coordinate sea freight movements with overseas agents, shipping lines, hauliers and customers.
• Manage import documentation and ensure efficient processing.
• Arrange customs clearance and final delivery.
• Monitor shipment progress and resolve delays; be primary contact for customers.
• Build and maintain strong customer and supplier relationships.

Skills

Ocean import shipments

Sea freight imports

Import operations

Customs clearance

Customer relationships

Coordination with shipping lines

Overseas agents

Hauliers

Job description

Ocean Import Operations / Account Manager

Location: Wythenshawe, Manchester
Salary: Up to £36,000 + potentially more depending on experience

Contract: Full-time permanent Monday to Friday
Hybrid: 2 days working from home 3 in the office
Holiday: 25 days + Bank Holidays
Additional Benefits: Profit Share Scheme + Annual Bonuses + Enhanced Benefits Package

The Opportunity

We are currently recruiting on a confidential basis for an established and highly regarded freight forwarding business based at their head office in Wythenshawe, Manchester.

This is an excellent opportunity for an experienced Ocean Import Operator / Account Manager to join a stable and growing forwarding business where there is genuine scope to build a long-term career.

The successful candidate will ideally have a minimum of 2 years’ experience within freight forwarding, with a strong background in import operations, particularly sea freight. Experience across road freight and UK delivery operations would also be highly advantageous.

The Role

As an Ocean Import Operations / Account Manager, you will be responsible for managing a portfolio of import shipments and customers, ensuring freight is handled efficiently, accurately and to the highest possible service standards.

Your responsibilities will include:

• Managing end-to-end ocean import shipments from booking through to final delivery.
• Coordinating sea freight movements with overseas agents, shipping lines, hauliers and customers.
• Managing import documentation and ensuring shipments are processed efficiently.
• Arranging and coordinating customs clearance and final delivery.
• Monitoring shipment progress and proactively dealing with delays or operational issues.Acting as a key point of contact for customers throughout the shipment lifecycle.
• Building and maintaining strong customer and supplier relationships
• Strong experience handling ocean/sea freight imports.
• Experience coordinating shipments from origin through to final delivery.
• Experience dealing with shipping lines, overseas agents, hauliers and customers.

What’s on Offer?

This is a genuine opportunity to join an established forwarding business with a strong long-term outlook and a package designed to reward performance and commitment.

• Salary up to £36,000, with flexibility for the right candidate.
• Profit Share Scheme.
• Performance-related bonuses.
• 25 days’ annual leave + Bank Holidays.
• Hybrid working - 2 days from home per week.