Ocean Import Coordinator

WR Logistics; Greater London; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading logistics company is seeking an Ocean Import Coordinator in Feltham. This permanent role involves managing ocean import shipments, ensuring compliance with regulations, and delivering excellent customer service. The ideal candidate will have experience in UK freight procedures and strong organisational skills.

Qualifications

• Experience in Ocean Imports for a UK-based freight forwarder.
• Right to work in the UK (No sponsorship available).
• Strong understanding of UK freight procedures.

Responsibilities

• Coordinate and manage the end-to-end process of ocean import shipments.
• Ensure timely and accurate data entry and document handling.
• Communicate with customers to arrange shipments and provide updates.

Skills

Organisational Skills

Communication Skills

Attention to Detail

Tools

Microsoft Office

Logistics Platforms

Job description

Join to apply for the Ocean Import Coordinator role at WR Logistics.

6 days ago Be among the first 25 applicants.

This range is provided by WR Logistics. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Ocean Import Coordinator - Feltham - Up to £35,000

Our client, a well-known logistics company, is looking for an Ocean Import Coordinator to join their team in Feltham. As Ocean Import Coordinator, you will be responsible for the timely and accurate handling of ocean import shipments, ensuring smooth freight movement and delivering excellent customer service while maintaining compliance with all internal and external regulations.

Job type: Permanent

Hours: Monday to Friday - 09:00am to 17:30pm

Key Responsibilities:

• Coordinate and manage the end-to-end process of ocean import shipments.
• Ensure timely and accurate data entry and document handling.
• Track and trace shipments, ensuring smooth workflow using the global import system.
• Communicate with customers to arrange shipments and provide updates.
• Collaborate with brokers, carriers, and other partners for customs and delivery coordination.
• Handle billing for clients and vendors accurately and on time.
• Maintain up-to-date customer standard operating procedures (SOPs).
• Monitor and meet performance targets and key performance indicators (KPIs).
• Identify opportunities to improve efficiency and service quality.
• Escalate issues to management when necessary.
• Ensure full compliance with company policies and government regulations.
• Attend and complete mandatory training sessions.

Requirements:

• Experience in Ocean Imports for a UK-based freight forwarder.
• Right to work in the UK (No sponsorship available).
• Strong understanding of UK freight procedures.
• Computer literate with Microsoft Office and/or other logistics platforms.
• Strong organisational and communication skills.
• Attention to detail and ability to manage multiple shipments.

WR Logistics is the #1 recruitment partner for vacancies in the logistics industry, recruiting UK-wide for permanent and contract roles. WR acts as an Employment Agency for this vacancy.