Ocean Import Specialist — Path to Team Leader

Detail 2 Limited; Southampton; Sur place; GBP 32 000 - 39 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Paid overtime

Profit-related bonus

Incremental holiday entitlement

Permanent, full-time position

Excellent career progression

Potential progression to Import Team •

Supportive working environment

Résumé du poste

Detail 2 Limited is seeking an Ocean Import Coordinator in Southampton to manage the day-to-day import process from pre-shipment through to delivery and invoicing, ensuring shipments meet customs and customer requirements. The role offers a competitive salary, paid overtime, a profit-related bonus, incremental holiday entitlement, and excellent career progression.

The successful candidate will have experience in import freight forwarding or logistics, familiarity with CargoWise or similar

Qualifications

• Experience in import freight forwarding or logistics.
• Experience with CargoWise or similar freight forwarding systems.
• Knowledge of import customs procedures and documentation.
• Understanding of Home Use, CFSP, Warehousing, Bonds, T1s and NCTS.

Responsabilités

• Coordinate import shipments from origin through to final delivery.
• Liaise with overseas offices, customers, transport providers and internal teams.
• Manage shipment documentation, Bills of Lading and customer records.
• Monitor ETAs, delivery bookings and shipment deadlines.
• Complete and check customs entries and ensure compliance with customs procedures.
• Manage uncleared/unbooked shipments and resolve operational issues.
• Raise accurate invoices and ensure correct job profitability.
• Handle customer queries and resolve issues promptly.
• Maintain accurate records and shipment information within CargoWise.
• Identify opportunities for process improvements and additional services.
• Support colleagues and assist with training when required.

Connaissances

Import logistics experience

Customer service

Highly organised

Strong communication

Outils

CargoWise

Description du poste

Detail 2 Limited is seeking an Ocean Import Coordinator in Southampton to manage the day-to-day import process from pre-shipment through to delivery and invoicing, ensuring shipments meet customs and customer requirements. The role offers a competitive salary, paid overtime, a profit-related bonus, incremental holiday entitlement, and excellent career progression.

The successful candidate will have experience in import freight forwarding or logistics, familiarity with CargoWise or similar