Ocean Freight Export Specialist | Customer-Focused Ops Lead

WR Logistics; Glasgow; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Company pension

Career development

Collaborative team

Job summary

WR Logistics in Glasgow seeks an Ocean Freight Export Operator to manage exports from booking to delivery, coordinating with customers, overseas offices and carriers to ensure high service standards.

The role suits someone with 1–3 years UK ocean freight exports experience, strong communication, and attention to detail who thrives in a busy operations environment and values customer service.

Qualifications

• 1-3 years UK ocean freight exports experience preferred.
• Solid knowledge of export processes and documentation.
• Excellent communication and customer service skills.
• Proactive and organised with strong attention to detail.

Responsibilities

• Liaise with customers and overseas offices to coordinate shipments.
• Manage shipments from start to finish, ensuring on-time delivery.
• Handle invoicing and forecasts as part of financials.
• Complete shipment milestones accurately in internal IT systems.
• Ensure export documents and processes are correct and compliant.
• Work under pressure to meet deadlines and targets.
• Maintain a positive, customer-focused approach at all times.
• Collaborate with colleagues and support the wider operations team.

Skills

Ocean freight exports

Customer service

Communication

Team collaboration

Tools

Freight management systems

Microsoft Office

Job description

WR Logistics in Glasgow seeks an Ocean Freight Export Operator to manage exports from booking to delivery, coordinating with customers, overseas offices and carriers to ensure high service standards.

The role suits someone with 1–3 years UK ocean freight exports experience, strong communication, and attention to detail who thrives in a busy operations environment and values customer service.