Ocean Export Operator - Hybrid, Global Logistics Role

Stockport Nub News; Manchester; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Hybrid working

Pension scheme

Additional company benefits

Career progression

Modern office facilities

Job summary

Stockport Nub News in the South Manchester area is seeking an experienced Ocean Export Operator to manage export shipments from booking through to completion, delivering exceptional customer service and operational excellence.

The role requires knowledge of FCL/LCL exports, end-to-end shipment handling, and strong communication. CargoWise experience is essential; hybrid working is available with 2 days from home after probation, and a competitive salary plus benefits.

Qualifications

• Previous ocean export forwarding experience
• Strong understanding of FCL and LCL export processes
• Experience handling shipments end-to-end
• Excellent communication and customer service skills
• Strong organisational skills with multi-shipments management
• Proactive, solutions-focused approach
• Experience using CargoWise is essential
• Knowledge of customs procedures is advantageous

Responsibilities

• Managing FCL and LCL export shipments from start to finish
• Liaising with shipping lines, overseas agents, hauliers, and customers
• Creating and checking shipping documentation
• Coordinating bookings and monitoring shipment progress
• Providing customers with shipment updates and resolving operational queries
• Arranging customs requirements where applicable
• Ensuring all shipments comply with company procedures and industry regulations
• Maintaining accurate shipment records within the operating system
• Building and maintaining strong customer relationships

Skills

Customer service

Communication

Organisational skills

Proactive problem solving

Multitasking

Tools

CargoWise

Job description

Stockport Nub News in the South Manchester area is seeking an experienced Ocean Export Operator to manage export shipments from booking through to completion, delivering exceptional customer service and operational excellence.

The role requires knowledge of FCL/LCL exports, end-to-end shipment handling, and strong communication. CargoWise experience is essential; hybrid working is available with 2 days from home after probation, and a competitive salary plus benefits.