Export Supervisor

Right Now Recruitment; Staines-upon-Thames; On-site; GBP 35,000 - 45,000; Full time

Benefits offered by this job

29 days holiday to start

Company pension after 3 months

Performance-related bonuses

Job summary

Right Now Group in Staines is seeking an experienced Export Supervisor to lead a small export operations team and oversee shipments by Air, Sea, Road and Courier. The role focuses on ensuring workloads are managed effectively, customer enquiries are answered professionally and on time.

You will supervise export files, ensure CDS submissions, export documentation and customs procedures are completed accurately.

Qualifications

• Previous experience supervising or leading a small export operations team.
• Strong experience across multimodal exports (Air, Sea, Road and Courier).
• Good understanding of CDS and UK export customs procedures.
• Strong knowledge of export documentation, including MAWBs and HAWBs.

Responsibilities

• Supervise and motivate a small export operations team, ensuring workloads are managed effectively and all customer enquiries are responded to professionally and on time.
• Oversee export files across Air, Sea, Road and Courier, ensuring shipments comply with company ISO procedures and relevant processes.
• Ensure CDS submissions, export documentation and customs procedures are completed accurately and within required timescales.
• Monitor invoicing and file completion, ensuring accurate costs are processed and departmental profitability is maximised.
• Manage day-to-day operational issues, including routing delays, port congestion and supply chain bottlenecks, taking action to minimise disruption.
• Maintain strong communication with overseas agents, handling agents, shippers and consignees whilst identifying opportunities to improve operational performance.

Skills

Export supervision

Multimodal exports

CDS compliance

Export documentation

Team leadership

Attention to detail

Tools

Multifreight SCS

Multished

Job description

Export Supervisor

Right Now Group are recruiting for an experienced Export Supervisor to join a well-established international freight forwarding business based in Staines.

This is an excellent opportunity for an experienced export professional with previous supervisory experience to lead a small operational team and oversee the efficient handling of Air, Sea, Road and Courier export shipments.

Key Responsibilities of a Export Supervisor

• Supervise and motivate a small export operations team, ensuring workloads are managed effectively and all customer enquiries are responded to professionally and on time.
• Oversee export files across Air, Sea, Road and Courier, ensuring shipments comply with company ISO procedures and relevant processes.
• Ensure CDS submissions, export documentation and customs procedures are completed accurately and within required timescales.
• Monitor invoicing and file completion, ensuring accurate costs are processed and departmental profitability is maximised.
• Manage day-to-day operational issues, including routing delays, port congestion and supply chain bottlenecks, taking action to minimise disruption.
• Maintain strong communication with overseas agents, handling agents, shippers and consignees whilst identifying opportunities to improve operational performance.

The Successful Candidate

• Previous experience supervising or leading a small export operations team.
• Strong experience across multimodal exports, ideally covering Air, Sea, Road and Courier.
• Good understanding of CDS and UK export customs procedures.
• Strong knowledge of export documentation, including MAWBs and HAWBs.
• Experience working with freight forwarding systems; knowledge of Multifreight SCS and Multished would be advantageous.
• Strong organisational and communication skills with excellent attention to detail.
• Confident problem-solver with the ability to manage operational issues and make decisions under pressure.
• A motivational team leader who can get the best from a team during busy and challenging periods.

Salary & Benefits

• Salary: £35,000 - £45,000 per annum, depending on experience.
• Location: Staines.
• Hours: Monday to Friday, 09:00 - 17:30.
• 29 days holiday to start, including 20 days annual leave, birthday day and Bank Holidays, with additional days based on length of service.
• Company pension contribution after 3 months.
• Additional company performance-related bonuses, subject to company performance.