Ocean Cruise Commercial Specialist

Saga Plc; Folkestone; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Option to purchase additional leave -

Pension scheme matched up to 10%

Company performance related annual/bon

Life assurance policy on joining us, 4

Wellbeing programme

Colleague discounts including family

Range of reductions and offers from 领先

Enhanced maternity and paternity leave

Grandparents leave

Income protection

Saga Academy learning platform

Job summary

Saga Travel in the United Kingdom is seeking a Commercial Executive to join the Ocean Cruise Commercial team. You’ll help ensure our holidays and cruises are priced accurately, presented beautifully and ready to sell, working across pricing, inventory, promotions and revenue management with cross‑functional partners.

This hybrid role requires strong numeracy, data accuracy and a collaborative mindset. You’ll support revenue strategies, manage inventory like cabins, monitor external inventory,

Qualifications

• Excellent communication and interpersonal skills.
• Strong numeracy and literacy skills.
• High level of attention to detail and accuracy.
• Good Excel and analytical skills, with the ability to monitor trends and booking patterns.
• Excellent organisational skills and the ability to manage your own workload and deadlines.
• The ability to input and manage large volumes of data quickly, accurately and to agreed deadlines.
• A collaborative approach, working closely with Sales, Marketing, Studio and our onboard teams.
• Experience within the Travel industry or a Commercial environment.
• Experience with reservation or commercial systems would be an advantage, particularly Taurus.
• A positive and supportive team player.
• Technically and commercially astute.

Responsibilities

• Provide key support to the Ocean Cruise Commercial Manager and the Travel Commercial team to optimise revenue.
• Ensure promotional material is accurate across all channels, including pricing, terms and conditions and revenue messaging.
• Work closely with Studio and Marketing teams to deliver content on deadlines.
• Communicate pricing information clearly to internal and external customers.
• Work to sailing deadlines to berth ships and release passenger manifests.
• Manage Ocean inventory, including allocating guarantee cabins.
• Monitor hotel and other travel inventory, including flights, requesting additional space where required.
• Spot, propose and implement opportunities to maximise revenue and contribute to pricing and capacity reviews.
• Deliver an exceptional customer experience, balancing commercial decisions with putting the customer first.
• Work closely with Ocean onboard teams to support an efficient process for manifest release.
• Support the Commercial Manager with revenue management strategy, including actioning retro pricing decisions.
• Assist with pricing input and checking reservation system packages so products are accurate and ready for sale.
• Create and circulate inventory reports as required, including from Destiny.
• Maintain and develop competitor analysis and carry out competitor research for new and existing products.
• Provide support across the wider Travel Commercial team as required.

Skills

Excellent communication

Interpersonal skills

Numeracy

Attention to detail

Excel

Analytical skills

Organisational skills

Data entry

Collaborative approach

Travel industry experience

Taurus

Tools

Taurus

Destiny

Incopy/Monday.com

Job description

Saga Travel in the United Kingdom is seeking a Commercial Executive to join the Ocean Cruise Commercial team. You’ll help ensure our holidays and cruises are priced accurately, presented beautifully and ready to sell, working across pricing, inventory, promotions and revenue management with cross‑functional partners.

This hybrid role requires strong numeracy, data accuracy and a collaborative mindset. You’ll support revenue strategies, manage inventory like cabins, monitor external inventory,