Obstetrics & Gynaecology

Buckinghamshire Healthcare Nhs Trust; Aylesbury; On-site; GBP 21,000 - 24,000; Full time

Job summary

Responsibilities include clinic coordination across CareFlow/eRS/Soliton systems, liaising with nursing/midwifery staff, and safeguarding patient information with accuracy and confidentiality.

Qualifications

• English Language GCSE grade C or above, or equivalent
• Six months experience in customer care environment
• Experience taking and responding to telephone enquiries
• Experience using computers in a work environment
• Ability to organise own workload and prioritise
• Ability to work under pressure with accuracy and detail
• IT qualification (Desirable)
• Administrative qualification (Desirable)

Responsibilities

• Arrange Obstetric & Gynecology clinics using CareFlow, eRS and Soliton systems to meet NHS targets and deadlines
• Work with midwifery and nursing staff to ensure smooth running of outpatient clinics
• Register, collate and enter patient records into the computer system
• Gather, input and amend data on CareFlow, including registering new patients and filing medical records

Skills

Word & Excel

Communication skills

Organisation

Attention to detail

Work under pressure

Education

English GCSE or equivalent

IT qualification

Administrative qualification

Tools

CareFlow

eRS

Soliton

Job description

Job overview

To undertake reception and clerical duties, provide an accurate and efficient data entry service of patient information within the Obstetrics & Gynaecology service. Support the nursing/midwifery and medical staff as appropriate. To support antenatal and gynaecology booking and reception.

Main duties of the job

Arrange all Obstetric & Gynaecology clinics, using the CareFlow, eRS and Soliton systems ensuring all NHS targets and Government waiting list deadlines are met and inform the line manager if the deadlines cannot be achieved.

Work closely with the midwifery and nursing staff to ensure the smooth running of all outpatient clinics held in the Obstetric and Gynaecology Clinic area at Stoke Mandeville Hospital.

Register, collate and enter onto the computer system all patient records. Gather, input and amend data on the CareFlow system including registering new patients, and undertake filing of all relevant patient medical records.

Working for our organisation

Listen to why colleagues think we are a great place to work! -

Person specification

EDUCATION, QUALIFICATIONS & TRAINING

Essential criteria

• English Language GCSE grade C or above, or equivalent

Desirable criteria

• IT qualification
• Administrative qualification

EXPERIENCE

Essential criteria

• Experience of taking and responding to telephone enquiries from customers and within own organisation and prioritising as necessary
• Six months experience of working within a customer care environment
• Experience of using computers in a work environment

SKILLS, ABILITIES & KNOWLEDGE

Essential criteria

• Computer literate with knowledge of Word and Excel
• Good communication skills both verbally and written and the ability to readily understand instructions.
• Demonstrate ability to organise own work load, prioritise and take initiative where necessary
• Able to work under pressure and to tight deadlines whilst retaining accuracy and attention to detail
• Logical approach to work, thorough and accurate

Desirable criteria

• Knowledge of NHS Trust or general experience within the National Health Service
• Understanding of Data Protection Act
• Understands the need for patient confidentiality

PPE requirements:

Buckinghamshire Healthcare NHS Trust requires all colleagues to wear appropriate personal protective equipment (PPE) in accordance with our infection prevention and control procedures.

Flu vaccinations

remain the best way to protect yourself, your family, your colleagues and of course our patients from the viruses when working in our healthcare settings. We encourage our staff to be vaccinated when recommended.

Application deadline:

This post will close on the closing date stated at midnight, however if we receive a large number of applications or there is a change in circumstance, we may be required to close a job before the advertised date.

Application information:

If you are offered a job, information will be transferred into the national NHS Electronic Staff Records (ESR) system.

Shortlisting:

The monitoring and safeguarding sections are not made visible to the shortlisting panel. The safeguarding section may be made visible to the interview panel, dependent on the role being recruited into.

Travel expenses:

It is Trust policy that travel expenses for interviews will not be reimbursed.

Smoking:

All Trust sites are NO SMOKING. Smoking in all areas of the buildings and premises is prohibited.

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