NW Soft Services Area Manager - Cleaning & Security

Bimplus; Nottingham; Hybrid; GBP 22,000 - 25,000; Full time

Job summary

Bimplus is seeking a Soft Services Area Manager to oversee cleaning and security across approximately 10 contracts in the North West. The role is hybrid with 1 day WFH per week, on a 12-month fixed-term contract, paying £16.85 per hour PAYE plus mileage.

You will manage site-based teams, ensure contractual KPIs are met, conduct site visits and reviews, and act as the main client contact, coordinating safety and compliance across the portfolio.

Qualifications

• Experience in an industrial or manufacturing environment.
• IOSH qualification required.
• Experience managing soft services (cleaning and security).
• Multi-site/contract management experience.
• Strong client-facing and relationship management skills.
• Full UK driving licence.

Responsibilities

• Oversee cleaning and security services across approximately 10 contracts
• Manage and support site-based teams across the portfolio
• Act as a key point of contact for clients
• Monitor performance against contractual KPIs
• Carry out regular site visits, audits and service reviews
• Manage staffing, performance and day-to-day operational issues
• Ensure Health & Safety and compliance standards are maintained
• Produce reports and maintain accurate records
• Build strong relationships with clients and site teams
• Manage your own diary and workload across the portfolio

Skills

IOSH qualification

Client facing

Relationship management

IT skills

Driving licence

Tools

MS Excel

Reporting

Job description

Bimplus is seeking a Soft Services Area Manager to oversee cleaning and security across approximately 10 contracts in the North West. The role is hybrid with 1 day WFH per week, on a 12-month fixed-term contract, paying £16.85 per hour PAYE plus mileage.

You will manage site-based teams, ensure contractual KPIs are met, conduct site visits and reviews, and act as the main client contact, coordinating safety and compliance across the portfolio.