Regional Soft Services Manager – NW (Hybrid)

Daniel Owen Ltd.; Greater Manchester; Hybrid; GBP 22,000 - 25,000; Full time

Job summary

Daniel Owen Ltd. is seeking a Soft Services Area Manager for the North West region. The role oversees cleaning and security across approximately 10 contracts, with site-based teams and regular client liaison. Hybrid work is available (1 day WFH per week).

Applicants should have industrial/manufacturing experience and an IOSH qualification, plus strong client-facing and reporting capabilities. A full UK driving licence is required.

Qualifications

• Must have experience in an industrial or manufacturing environment.
• IOSH qualification is essential.
• Experience managing soft services, particularly cleaning and security.
• Experience in multi-site or contract management.
• Strong client-facing and relationship management skills.
• Good IT and reporting skills.
• Confident working independently and managing competing priorities.
• Full UK driving licence.

Responsibilities

• Oversee cleaning and security services across approximately 10 contracts across the North West.
• Manage and support site-based teams across the portfolio.
• Act as a key point of contact for clients.
• Monitor performance against contractual KPIs.
• Carry out regular site visits, audits and service reviews.
• Manage staffing, performance and day-to-day operational issues.
• Ensure Health & Safety and compliance standards are maintained.
• Produce reports and maintain accurate records.
• Build strong relationships with clients and site teams.
• Manage your own diary and workload across the portfolio.

Skills

Client-facing

Relationship management

IT reporting

Independent working

Time management

Job description

Daniel Owen Ltd. is seeking a Soft Services Area Manager for the North West region. The role oversees cleaning and security across approximately 10 contracts, with site-based teams and regular client liaison. Hybrid work is available (1 day WFH per week).

Applicants should have industrial/manufacturing experience and an IOSH qualification, plus strong client-facing and reporting capabilities. A full UK driving licence is required.