Nurse / Occupational Therapist / Social Worker / Physiotherapist /Rehabilitation case managers

ENGINEERINGUK; United Kingdom; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the health and medical sector is seeking a Support & Rehabilitation Coordinator to join their Specialist Client Services team. This role involves liaising with clients suffering from serious injuries and illnesses, providing education, support, and advocacy. The position offers hybrid working options and a commitment to diversity and inclusion. Benefits include generous holidays, flexible pension schemes, and well-being initiatives.

Benefits

25 days holidays plus bank holidays

Generous, flexible pension schemes

Two paid volunteering days annually

Westfield Health membership

Qualifications

• Experience working within the UK healthcare or social care system.
• Understanding of relevant rehabilitation codes and welfare benefits.

Responsibilities

• Liaising with clients who have sustained serious injuries.
• Delivering a smooth transition of new clients from NHS services.
• Building relationships with relevant bodies to assist clients.

Skills

Client-centered practice

Advocacy services

Communication

Education

Current registration with governing body

Job description

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Nurse / Occupational Therapist / Social Worker / Physiotherapist / Rehabilitation Case Managers

View more categories View less categories Sector Health and Medical, Social Care and Nursing Role Manager Contract Type Permanent Hours Full Time

We're a national law firm with a local reach. Our philosophy is 'we're legal and financial experts that care' - something you'll find in the way we work with our clients and how we support our teams. But we're more than just a law firm - we're a team of people working together to help individuals and businesses navigate life's ups and downs. Working here you'll feel a part of our friendly and inclusive environment.

We'll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things and make a real difference to our clients and communities.

We're always looking to support our colleagues to work in a way that works best for them and everyone else, including our clients, the business and the regulators. Please speak to a member of our Recruitment and Onboarding team for more information.

Your Role and What You'll Be Doing

Our Team

We are looking for clinicians of varying backgrounds to join our Specialist Client Services team as a Support & Rehabilitation Coordinator (SRC).

As an SRC, you will join a multi-disciplinary national team of 14, based in our IM offices across the UK. You will be a close point of contact for our clients and their families.

This role can be based from our Northern offices with hybrid working available.

Your Role and What You'll Be Doing

Your key responsibilities will include:

• Liaising with Irwin Mitchell (IM) clients who have sustained a serious injury or suffer from a serious illness, to provide education, support, signposting, and advocacy. This may include supporting clients and their families suffering from occupational diseases such as Mesothelioma, Silicosis, Pneumonitis, and Occupational Asthma. Manage their expectations and support the client and their family through treatment and rehabilitation and/or the course of their illness, supporting solicitors in their management of the client.
• Delivering a smooth transition of new clients from key acute NHS services and liaising with treating medical, therapeutic, and care staff regarding discharge, providing advice and practical support regarding local services. This includes supporting clients with occupational diseases requiring palliative care, long-term care needs, or those receiving immunotherapy.
• Achieving resolution of client problems by building relationships and working collaboratively with relevant bodies, assisting clients based on their needs by assessing individual requirements. Acting on referrals from case handlers/lawyers and identifying client needs. Working autonomously and in partnership with the client and their families, documenting and communicating actions.
• Serving as a link between lawyers, public bodies, agencies, charities, NHS, and DWP to ensure effective communication and secure additional statutory or voluntary services where needed. Providing ongoing support, signposting, coordination, or practical support to clients and their families. Ensuring clients maximize their statutory welfare entitlements with support from our dedicated Benefits Team.
• Preparing and showcasing our SRC service to NHS Trusts, charities, and outside agencies to promote our services and encourage referrals. Delivering training and identifying links with potential new client referrers.
• Following up with clients to gather feedback and suggestions to help us improve our services.

You will join the Specialist Client Services team and work with experienced solicitors recognized for supporting those affected by serious injury and illness (personal injury and medical negligence).

About You

• Experience working within the UK healthcare or social care system
• Experience in environments with a passion for high-quality, client-centered practice
• A clinician with current registration with your governing body (e.g., NMC, HCPC)
• Knowledge of healthcare, rehabilitation, welfare policy, and advocacy services
• Understanding of relevant rehabilitation codes, Mental Capacity Act, and welfare benefits
• Awareness of external stakeholders (Headway, SIA, Aspire, Macmillan, Meso UK)
• Experience working in clinical, health/social care, or rehabilitation settings
• Understanding of complex conditions (e.g., brain, spinal cord injury, orthopedic injury, birth injury, industrial disease, bereavement)
• Experience in multiple settings (e.g., acute, post-acute, palliative care, hospice, community)
• Experience working within a Multi-Disciplinary Team (MDT) framework
• Confidence to work autonomously and independently
• Full UK driving license and access to a car for client and stakeholder meetings

Our Benefits - What We Can Offer You

• 25 days holidays plus bank holidays, with options to buy additional leave
• Generous, flexible pension schemes
• Two paid volunteering days annually
• Westfield Health membership and Aviva Digital GP services

We support well-being initiatives, including our Flexible by Choice programme for hybrid working. Ranked in the Best Workplaces for Wellbeing 2024!

We are committed to diversity, inclusion, and social responsibility, with programs supporting our people, community, environment, and pro bono activities.

Additional Information

All new employees must complete our employment screening, including eligibility, criminal record, and financial checks, in compliance with data protection laws.

Irwin Mitchell LLP is an equal opportunity employer.

If the role is homeworking, you will be assigned to your nearest office, and travel may be required.

Company

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