Nurse-Led Care Home Operations Leader

Willing Recruitment; Norwich; On-site; GBP 65,000 - 85,000; Full time

Benefits offered by this job

Bonus scheme

Car allowance

Induction programme

Training and development

Employee Assistance Programme

Annual leave increases with service

Job summary

Willing Recruitment in Norwich is seeking an NMC-registered nurse leader to oversee a portfolio of care homes. You'll work with Home Managers to improve outcomes, support teams, and ensure services consistently meet high standards of care while achieving quality and commercial objectives.

The successful candidate will lead operational performance, monitor regulatory compliance with CQC and adult social care standards, and build strong stakeholder relationships to drive occupancy, budgets and

Qualifications

• Registered Nurse with an active NMC PIN (RGN or RMN).
• Proven operational management experience within care homes.
• Strong knowledge of CQC regulations and adult social care standards.

Responsibilities

• Support the operational performance of a portfolio of care homes.
• Work closely with Home Managers to drive quality improvements and service excellence.
• Monitor compliance with CQC regulations and company policies.
• Support homes to achieve occupancy, budget, and performance targets.
• Analyse operational data and implement improvement plans where required.
• Support recruitment, retention, and development of management teams.
• Conduct regular service visits, audits, and performance reviews.
• Build strong relationships with residents, families, healthcare professionals, and regulators.
• Ensure services deliver safe, effective, and person-centred care.
• Support the implementation of organisational strategies and business objectives.

Skills

NMC PIN

Leadership

Stakeholder management

Data analysis

Budget management

Education

Nursing qualification (RN/RGN/RMN)

Job description

Willing Recruitment in Norwich is seeking an NMC-registered nurse leader to oversee a portfolio of care homes. You'll work with Home Managers to improve outcomes, support teams, and ensure services consistently meet high standards of care while achieving quality and commercial objectives.

The successful candidate will lead operational performance, monitor regulatory compliance with CQC and adult social care standards, and build strong stakeholder relationships to drive occupancy, budgets and