Nuisance Team Admin & Data Support Specialist

Hull; Hull and East Yorkshire; Hybrid; GBP 26,000 - 27,000; Full time

Benefits offered by this job

LGPS Pension

23 days annual leave

Training opportunities

Career development

Job summary

Hull City Council is hiring two Neighbourhood Nuisance Assessment Assistants to provide efficient admin support to the Neighbourhood Nuisance Team. You will handle calls, process service requests, maintain databases and filing, and help generate management information.

The role requires agility to work at various city locations and DBS checks where applicable. The position offers a competitive salary, LGPS pension, 23 days annual leave plus holidays, and opportunities for training and career

Qualifications

• Experience in handling enquiries and providing a courteous, responsive service.
• Ability to manage data entry and maintain filing systems accurately.
• Proficiency with databases and producing management information reports.

Responsibilities

• Provide a first point of contact for the Neighbourhood Nuisance Team and signpost to other agencies.
• Process service requests received by telephone and in person, update relevant databases.
• Maintain electronic filing and extract data for management information as required.
• Liaise with colleagues and attend local events to support the team.

Skills

Data entry

Customer service

Administration

Tools

Oracle

Flare

Job description

Hull City Council is hiring two Neighbourhood Nuisance Assessment Assistants to provide efficient admin support to the Neighbourhood Nuisance Team. You will handle calls, process service requests, maintain databases and filing, and help generate management information.

The role requires agility to work at various city locations and DBS checks where applicable. The position offers a competitive salary, LGPS pension, 23 days annual leave plus holidays, and opportunities for training and career