Neighbourhood Nuisance Admin & Data Support

Hull City Council; Witham St Hughs; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

LGPS pension

Annual leave 23 days + 8 holidays + 3

Career development

Job summary

Hull City Council is seeking two Neighbourhood Nuisance Assessment Assistants to provide efficient clerical and administrative support. One post is full time permanent and the other is part time (18.5 hours) fixed term for 12 months, based in Hull.

The role supports the Neighbourhood Nuisance Team with call handling, data entry, and processing service requests. Responsibilities include managing databases, producing statistics, and assisting with documentation and filing in a busy council

Qualifications

• First point of contact with Neighbourhood Nuisance Team and handling service requests.
• Accurate data entry and updating of databases and systems.
• Organise and process correspondence, generate reports and statistics.

Responsibilities

• Provide a first point of contact for the Neighbourhood Nuisance Team and assess cases to determine appropriate response.
• Handle service requests by telephone and in person; enter data and route to correct officer.
• Maintain and validate data across databases; generate management information reports.

Job description

Hull City Council is seeking two Neighbourhood Nuisance Assessment Assistants to provide efficient clerical and administrative support. One post is full time permanent and the other is part time (18.5 hours) fixed term for 12 months, based in Hull.

The role supports the Neighbourhood Nuisance Team with call handling, data entry, and processing service requests. Responsibilities include managing databases, producing statistics, and assisting with documentation and filing in a busy council