Neighbourhood Nuisance Admin & Data Assistant

Hull City Council; United Kingdom; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

LGPS pension

23 days annual leave + public holidays

Career development opportunities

Supportive culture

Job summary

Hull City Council is seeking two administrative professionals to support the Neighbourhood Nuisance Team. The roles involve reception duties, data entry, and coordinating service requests across the city.

One full-time permanent position and one part-time 18.5-hour fixed-term post (12 months) require DBS checks where applicable, with standard office hours Monday to Friday and cross-city coverage as needed.

Qualifications

• Provide efficient clerical and technical support to the Neighbourhood Nuisance Team.
• Take service requests by telephone and in person at reception.
• Maintain and update databases, inputting and extracting data; support data validation.
• Agile worker who may work at various locations across the city.

Responsibilities

• First point of contact with the Neighbourhood Nuisance Team, assessing and prioritising cases.
• Enter data on computer systems and ensure service requests are referred to the appropriate officer.
• Maintain electronic filing system with creation, updating, indexing and retrieval.
• Process incoming and outgoing correspondence and help with reporting and statistics.
• Support Officers by attending community engagement events across the city.

Job description

Hull City Council is seeking two administrative professionals to support the Neighbourhood Nuisance Team. The roles involve reception duties, data entry, and coordinating service requests across the city.

One full-time permanent position and one part-time 18.5-hour fixed-term post (12 months) require DBS checks where applicable, with standard office hours Monday to Friday and cross-city coverage as needed.