Notting Hill Assistant Manager (part time)

Royal Trinity Hospice; Greater London; Vor Ort; GBP 12.000 - 18.000; Teilzeit

Benefits dieser Stelle

27 days annual leave increasing with /

Employer pension contributions up to 7

Cycle to work scheme

25% store discount

Life assurance

Zusammenfassung

Royal Trinity Hospice is seeking an Assistant Manager for a Notting Hill charity shop. The role focuses on driving sales from donated items, maintaining stockroom and shop floor, and creating engaging visual displays to attract customers.

You will work with the team to support fundraising for free hospice care, promoting the charity’s mission and values within the local community. This is a part-time, 15-hour-per-week position in London.

Qualifikationen

• Experience in a fast-paced customer environment.
• Face-to-face and telephone customer service experience.
• Passion for fashion and sustainability.
• Good literacy and numeracy.
• Excellent communication and customer service skills.

Aufgaben

• Drive sales from donated goods.
• Manage the stockroom and shop floor.
• Merchandise and create visual displays.
• Engage with retail campaigns.
• Provide fantastic customer service and promote the hospice.

Kenntnisse

Customer service

Public interaction

Fashion awareness

Literacy

Numeracy

Communication

Jobbeschreibung

Hours: 15 hours per week

Location: Notting Hill

How would you like to be part of a team whose ambition is to become ‘London‘s answer to sustainable fashion’ whilst also making a difference to the lives of those facing life-limiting illness in the community?

As an Assistant Manager at one of our charity shops you will play a key role in supporting the vital funding needed to support the free care provided by Royal Trinity Hospice. As the oldest hospice in the UK, we provide compassionate end of life care and support to patients and their families across seven London boroughs.

If you can drive sales from donated goods, manage the stockroom and shop floor, merchandise and create visual displays, engage with retail campaigns, provide fantastic customer service and promote the hospice, this could be the perfect fit for you.

Skills and experience

• Experience of working in a fast-paced customer focussed environment
• Experience of dealing with the public face to face and over the telephone
• Have a passion for fashion and sustainability
• Good literacy and numeracy skills
• Excellent communication and customer service skills

Benefits of working at Trinity

• A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu)
• A pension scheme is offered with employer contributions of up to 7.5%
• Occupational maternity, paternity, shared parental and adoption pay enhanced above the statutory minimum
• Cycle to work scheme and interest-free season ticket loans available
• Free eyesight tests for DSE users and a contribution towards the cost of glasses
• 25% store discount in Trinity shops
• Life assurance cover
• Lots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party
• Regular ballots for donated free tickets and prizes

Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief.We pride ourselves on being an inclusive organisation that encourages and supports fairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms.

We encourage and welcome applications from people of all backgrounds.